HR Generalist at East Tennessee State University in Johnson City, TN

Job Summary      The Human Resources Generalist – Talent Acquisition supports university departments by providing human resources services with a primary focus on talent acquisition and employment processes. The position coordinates recruitment activities, assists hiring managers with established recruitment practices, and helps ensure compliance with university policies and applicable employment requirements.

The HR Generalist also provides routine support in areas such as onboarding, employee relations, performance management, position management, and other HR programs. The position works collaboratively with HR colleagues and departmental representatives, referring complex, sensitive, or unusual matters to senior HR staff or the appropriate HR specialist.

Knowledge, Skills, and Abilities

• Working knowledge of human resources principles, practices, and processes.
• Working knowledge of applicable federal and state employment laws and regulations.
• Basic knowledge of recruitment, employment, onboarding, and compensation practices.
• Ability to interpret and communicate established HR policies, procedures, and guidelines.
• Ability to provide professional and responsive service to employees, supervisors, applicants, and other university stakeholders.
• Effective verbal, written, and interpersonal communication skills.
• Ability to work effectively and respectfully with individuals from diverse backgrounds.
• Ability to gather relevant information and assist with resolving routine HR matters.
• Ability to recognize complex, sensitive, or high-risk matters and refer them to senior HR staff when appropriate.
• Ability to exercise sound judgment and discretion when handling employee and applicant information.
• Ability to maintain the confidentiality of sensitive employee and organizational information.
• Ability to organize work, manage multiple priorities, and meet established deadlines.
• Ability to review information for accuracy, completeness, and compliance with established requirements.
• Ability to assist with preparing and presenting HR-related training and informational materials.
• Ability to adapt to changing priorities and maintain professionalism in challenging situations.
• Proficiency with Microsoft Office applications and the ability to learn and effectively use human resources information systems and other workplace technologies.

Required Qualifications

• Bachelor’s degree in human resources, business, or a related field and two (2) years related human resources or benefits administration experience; or an equivalent combination of education and experience.
• Relevant training or professional certifications may substitute for some education or experience requirements.

Compensation & Benefits

• Job Family – Human Resources Professional 1
• Market Range - 6 https://www.etsu.edu/human-resources/pay/paytables.phpSalary Schedules
• For information on benefits, please visit www.etsu.edu/human-resources/benefits/.

Application Instructions and additional details

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Cover letter, resume, and three references are required.
• Employment is contingent on a satisfactory background check

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.