Receptionist at East Sussex County Council in Lewes, England, GB

Can you work as part of a modern, innovative, and customer focused Facilities Management team? If so, we are looking for a receptionist to help deliver front of house and reception services at one of our corporate hubs in Lewes.

Can you work as part of a modern, innovative, and customer focused Facilities Management team? If so, we are looking for a receptionist to help deliver front of house and reception services at one of our corporate hubs in Lewes.

You will be supported by a highly motivated and fast paced team. You will act as the first point of contact for visitors, staff, and contractors. This is a customer facing role offering variety in a busy environment where no two days are the same, helping to ensure the smooth running of the building and reception area.

This is a front of house, customer focused role where you will provide a high quality reception and switchboard service. You will be providing a professional service, greeting visitors and managing sign in and out procedures. You'll answer and direct telephone calls promptly and professionally, and control site access in line with safety and security procedures. Tasks will include managing meeting room bookings and acting as first point of contact for basic audio-visual issues, processing deliveries and post and ensuring they reach the correct teams, and support Facilities Management colleagues when on site. You'll be responsible for reporting faults and assisting with general administrative tasks as required.

You may, at times, be required to work at other corporate hubs.

We are looking for candidates who:

• Are reliable, punctual, and able to work with minimal supervision.
• Have customer service and communication skills.
• Can manage conflicting priorities in a busy environment.
• Are calm, professional, and approachable at all times.
• Have organisational skills and attention to detail.
• Have a working knowledge of Microsoft Office (training can be provided).
• Have experience working in a busy reception or customer facing role.

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place within 7-14 days of the advert closing date. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist. See ourpriority status page for details.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page. For an informal discussion about this opportunity contact Nick Dimmer, Facilities Management Team, Property Services nick.dimmer@eastsussex.gov.uk to request a MS teams call or phone call. For a team that supports me, I choose East Sussex!

About the Company

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.