Earnest→
Business Analyst II at Earnest in San Francisco, CA
Skills
Job Description
Earnest empowers ambitious professionals to make confident financial decisions and build the life they envision.
Earnies are committed to helping borrowers move forward with confidence by offering smarter borrowing options with a clearer path to taking control of their debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together.
The Business Analyst will report to the Lead Business Analyst.
As the Business Analyst you will:
- Perform hands-on, in-depth analysis to identify opportunities for business and operational improvement across the organization
- Conduct root cause analyses to understand the drivers of key performance metrics related to customer experience and internal efficiency
- Develop and maintain core business metrics, performance dashboards, and recurring reports that provide a holistic view of company health
- Define and track key KPIs to measure progress against strategic goals, ensuring alignment between operational execution and business outcomes
- Deliver actionable insights into trends such as workflow efficiency, resource utilization, customer satisfaction, and service quality
- Collaborate cross-functionally with business, operations, and leadership teams to translate analytical findings into impactful strategies and process enhancements
- Support strategic initiatives from planning through execution, ensuring data-driven decision-making and clear performance tracking
- Communicate insights and recommendations clearly to both technical and non-technical audiences, fostering a culture of analytical rigor and continuous improvement
About You:
- 3+ years of relevant work experience in a data-centric role (e.g. analytics, business intelligence, business analytics, finance, investment banking, financial/risk modeling, pricing, management consulting, etc.)
- Bachelor's degree (B.S.) in quantitative field such as Statistics, Mathematics, Economics, Business, or Finance or Combination of relevant education, experience and training
- Ability to understand and act on complex, open-ended problems, and to adapt, operate, and thrive under ambiguity
- Experience manipulating and summarizing data using SQL
- Experience communicating results and insights to cross-functional stakeholders
- Experience with data-visualization (ex: Looker, Tableau, etc.)
Even Better:
- Experience developing forecasting models
- Experience using in a statistical software such as Python or R
- Experience in financial technology field
Where:
- This role will be based in the US.
Compensation:
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Salary Range: $105,000 - 131,000 USD. Employees are also eligible for an annual performance-based bonus and equity.
#LI-GA
Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
- Health, Dental, & Vision benefits plus savings plans
- Mac computers + work-from-home stipend to set up your home office
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- Restricted Stock Units (RSUs)
- 401(k) plan to help you save for retirement plus a company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary to anywhere in the world
- Competitive days of annual PTO
- Competitive parental leave
What Makes an Earnie:
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
- Every Second Counts: Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
- Choose To Do Hard Things: We win by tackling the hard things that others avoid, fueled by grit and resilience.
- Pursue Excellence: Great companies, teams, and individuals never settle and are proud of the work that they do. What’s good enough today won’t be good enough tomorrow. Excellence isn’t a destination; it’s a mindset of continuous improvement.
- Lead Together: Our success comes from how we work together. Leadership is not about titles—it is about action. We take ownership, drive results, and move forward as a team.
- Don’t Take Yourself Too Seriously: We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.