Technical Engineer at Dyness Europe B.V. in Madrid, Spain

Job Summary

We are looking for a Technical Engineer based in Spain, responsible for providing local technical support for energy storage products and systems.

This role focuses on hands-on technical support, covering both pre-sales and after-sales activities, and supporting customers, distributors, and internal teams throughout the project lifecycle.
While the primary market is Spain, the role requires flexibility to travel to other countries when needed for specific projects, trainings, or events.

Key Responsibilities

1. Local Technical Support (Pre-sales & After-sales)

• Provide technical support to customers, distributors, and partners in Spain

• Support both pre-sales and after-sales activities, including system selection, installation guidance, commissioning support, and troubleshooting.

• Assist with on-site and remote technical issue analysis, including coordination with HQ R&D and engineering teams.

• Collect and organize technical issues and field feedback to improve product performance and documentation.

2. Market & Product Intelligence

• Conduct market research related to local grid requirements, application scenarios, and technical standards in Spain.

• Carry out product surveys and collect customer feedback from real installations.

• Perform competitor analysis from a technical perspective (system architecture, product features, application focus).

• Provide structured feedback to support product localization and optimization for the Spain market.

3. Technical Training & Enablement

• Deliver technical trainings for distributors, installers, EPCs, and internal sales teams.

• Support roadshows, product launches, and technical workshops in Spain.

• Host or support technical webinars, focusing on system design, installation logic, and troubleshooting.

• Prepare and maintain technical training materials, manuals, and presentations.

4. Technical Marketing & Event Support

• Support marketing activities with technical input, including product positioning, application explanations, and case studies.

• Participate in exhibitions, trade shows, and industry events as on-site technical support.

• Assist in standardizing technical messages for the Spain market.

5. Cross-Team Collaboration & Regional Support

• Work closely with Sales, Marketing, and HQ Technical teams to ensure technical alignment.

• Provide technical support for other Europe countries when required, including short-term business trips for specific projects or trainings.

• Maintain close communication with local partners to ensure smooth project execution.

Job Requirements:

1. Spanish & English speaking.

2. Education background on Electrical Science & Engineering

3. Minimum of 3 years working experience in the energy battery storage industry。

4. With a car and drive licenses, be able to traveling around Europe for customers visiting, products training, after-services.

5. Open mindset and being able to deal with ambiguities, conflicting priorities in multi-cultural environment.

6. Strong sense of responsibility and professionalism, demonstrating a diligent and conscientious work ethic.

7. Resilient under pressure, able to maintain a positive attitude in stress environments.