Seasonal Sales Associate at Duty Free Americas in Alexandria Bay, NY

Summary: Duty Free Americas is a retail company specializing in providing a unique shopping experience for travelers. The Seasonal Sales Associate is responsible for delivering excellent customer service, generating sales, and contributing to a positive store environment while adhering to compliance standards. Responsibilities: - Ensure each customer receives outstanding service by providing a friendly environment including greeting and acknowledging all customers, maintaining excellent standards, and handling inquiries and sales in a professional manner using appropriate techniques - Maintain current on product knowledge, merchandising promotions, and advertising features for all categories - Assist customers by identifying and fulfilling needs and wants while creating up-sales and add-on purchases - Participate in meeting store incentive programs as defined by DFA procedures - Accurately and efficiently complete all sales transactions and maintain proper cash, media balances at POS registers when assigned - Participate in events and promotions to drive sales as well as processing and receiving of new products, testers, identifying damages and supporting return to vendors (RTV’s) - Monitor stock and report any out-of-stock items and/or stock needs and requests - Assist in processing and replenishing merchandise; participate in inventory counting when assigned - Assist in floor moves, merchandising, display maintenance and store housekeeping and cleaning - Participate in delivery of bonded merchandise to exit point on time, to the correct location and to the correct customer per DFA delivery procedures and US Customs regulations - Comply with the Fair and Accurate Transaction Act (FACT) - Adherence to Customs Regulations, Airport Regulations (if applicable), loss prevention and all company policy/procedure standards - Performs all other duties as required Required Qualifications: - Deliver excellent customer service - Generate sales and contribute to a positive store environment - Ensure each customer receives outstanding service by providing a friendly environment including greeting and acknowledging all customers - Maintain excellent standards and handle inquiries and sales in a professional manner using appropriate techniques - Maintain current on product knowledge, merchandising promotions, and advertising features for all categories - Assist customers by identifying and fulfilling needs and wants while creating up-sales and add-on purchases - Participate in meeting store incentive programs as defined by DFA procedures - Accurately and efficiently complete all sales transactions and maintain proper cash, media balances at POS registers when assigned - Participate in events and promotions to drive sales as well as processing and receiving of new products, testers, identifying damages and supporting return to vendors (RTV's) - Monitor stock and report any out-of-stock items and/or stock needs and requests - Assist in processing and replenishing merchandise; participate in inventory counting when assigned - Assist in floor moves, merchandising, display maintenance and store housekeeping and cleaning - Participate in delivery of bonded merchandise to exit point on time, to the correct location and to the correct customer per DFA delivery procedures and US Customs regulations - Comply with the Fair and Accurate Transaction Act (FACT) - Adherence to Customs Regulations, Airport Regulations (if applicable), loss prevention and all company policy/procedure standards - Regular and reliable attendance - Flexibility and ability to work varied hours/days as business needs dictate - Ability to speak and hear effectively with customers, vendors and/or associates of the organization - Ability to read efficiently, perform basic mathematical functions (count, add, subtract, divide & multiply) and write accurately complete work related documentation - Comprehension of cash handling (denominations of monies to make change) - Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus - Physical demands include frequently standing for long periods; walking; ability to reach above or below shoulders, twist at the waist, stoop, kneel, crouch, bend, climb and balance - Ability to regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds - Ability to operate electronic equipment (P.O.S., Credit Card Verification etc.) and use equipment (manual) such as ladder, step stool, objects with wheels, spray bottles and other cleaning equipment necessary to perform job function - Must show satisfactory proof of identity and your legal authorization to work in the United States - Conduct employment references, criminal reports and motor vehicle reports on all applicants Preferred Qualifications: - Preferable experience in a retail customer service environment - High School Graduate, G.E.D - Ability to work well under pressure and time restraints - Excellent interpersonal skills, adjust to variety of cultures and personalities Required Skills: Product Knowledge, Sales Transactions, Cash Handling, Point of Sale (POS) Systems, Inventory Management, Merchandising, Loss Prevention, Compliance with Customs Regulations