Programme Manager - Leadership Development -… at Duke… · London

12‑Month Fixed‑Term Contract

Location: London (in‑office, EC4A 1BR) with some travel to client sites.

About the Role

Duke Corporate Education is seeking a Programme Manager to support the design and delivery of leadership development programmes for global clients. This 12‑month fixed‑term role has been created to provide additional delivery capacity while we manage sustained client demand, with a primary focus on supporting programmes led by our Singapore team for the Middle East.

The Programme Manager is responsible for the end‑to‑end coordination and execution of complex leadership development programmes, delivered across in‑person, virtual, and blended formats. The role works closely with clients, faculty, and internal delivery teams to ensure programmes are delivered to a consistently high standard.

This is an office‑based role in London and requires the ability to work effectively across time zones with globally distributed teams.

Key Responsibilities

Programme Delivery and Coordination

• Support the end‑to‑end delivery of leadership development programmes under the guidance of senior Programme and Project Directors

• Coordinate project plans, schedules, delivery milestones, and materials for assigned programmes

• Organise and support programme design meetings, logistics, and communications

• Track delivery activities and ensure actions, timelines, and dependencies are followed through

• Support post‑programme evaluation, debriefs, and documentation

On‑Site Programme Support

• Coordinate venue, hotel, and conference logistics for in‑person programmes

• Prepare and manage on‑site materials and classroom setup

• Provide hands‑on support during live programme delivery to ensure smooth execution

Virtual Programme Delivery Support

• Support virtual delivery logistics, platforms, and participant communications

• Coordinate with internal teams on digital and graphic materials

• Assist with virtual session setup, attendance tracking, and follow‑up communications

Client and Stakeholder Support

• Act as a day‑to‑day delivery contact for assigned programme activities

• Support client communications and help ensure a consistent delivery experience

• Escalate risks, issues, or changes promptly to senior team members

• Support smooth handovers between sales, design, and delivery teams

Financial and Administrative Support

• Support accurate invoicing, cost tracking, and documentation

• Maintain organised project records and delivery documentation

Evaluation, Knowledge, and Team Support

• Compile programme evaluation data and prepare summary reports

• Maintain and update programme delivery documents and templates

• Contribute to internal knowledge sharing and continuous improvement

• Support internal teams with delivery insights and best‑practice sharing

• Bachelor’s degree, with a minimum of three years’ experience in a client‑facing role

• Experience in professional education, leadership development, or learning and development preferred

• Strong project management experience, with the ability to manage schedules, deadlines, resources, budgets, and reporting

• Project management qualification desirable

• Experience working with remote and globally distributed teams

• Proven ability to work effectively with internal and external stakeholders across cultures and geographies

• Strong organisational, interpersonal, communication, and presentation skills

• High attention to detail and ability to manage multiple programmes concurrently