Program Manager, Leadership Development. 12… at Duke… · Washington

Duke Corporate Education is seeking a Program Manager to support the delivery of leadership development programs for global clients, based in our DC office. This is a 12‑month fixed‑term contract role, created to provide additional delivery capacity in response to client demand.

The Program Manager plays a key role in coordinating and executing leadership development programs for large, multinational organizations. Working closely with clients, faculty, and internal delivery teams, the role focuses on ensuring programs are planned, managed, and delivered to a consistently high standard across both in‑person and virtual formats.

This is a hands‑on delivery role requiring strong coordination skills, attention to detail, and the ability to work effectively with globally distributed teams. The role requires full‑time, in‑office presence in DC and includes travel to support program delivery.

Key Responsibilities

Program Delivery and Coordination

• Support the end‑to‑end execution of leadership development programs, including project plans, schedules, invoicing, contracting, and materials coordination
• Track delivery milestones and dependencies to ensure programs are delivered on time and to plan
• Coordinate program design meetings, logistics, and communications with clients and internal teams

On‑Site Program Support

• Manage venue, hotel, and classroom logistics for in‑person programs
• Coordinate on‑site materials and provide day‑to‑day delivery support during live programs

Virtual Program Support

• Coordinate virtual program delivery logistics, including session setup, participant communications, and attendance tracking
• Liaise with internal teams on learning materials, graphics, and module support

Client and Stakeholder Support

• Build effective working relationships with clients, faculty, and internal stakeholders
• Develop a working understanding of client objectives and program context
• Identify delivery risks early and escalate issues appropriately to ensure smooth delivery

Budgeting and Administration

• Track program expenses and materials to support accurate cost tracking and reconciliation
• Support accurate billing, invoicing, and contract administration

Evaluation and Continuous Improvement

• Review participant feedback and evaluation data
• Prepare summary reports and contribute to internal debriefs and continuous improvement discussions

Knowledge and Process Management

• Maintain and update program delivery documentation, templates, and internal knowledge resources

Business Development Support

• Identify potential follow‑on opportunities during program delivery
• Share delivery insights and best practices with colleagues across the business