Chief of Staff at Duet in New York City, NY

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities.

Role Overview

We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup.

You'll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home.

What You’ll Do

Stakeholder Relationships

• Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don't stall

• Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room

• Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing

Content, Data, and Communications

• Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you'll know the difference

• Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions

• Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries

• Support the CEO on company updates, customer communications, and external presentations

Operations and Rhythm

• Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items

• Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable

• Maintain our internal planning calendar: QBRs, offsites, all-hands

Special Projects

• Lead time-sensitive projects that fall outside any single team's scope

• Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view

• Support recruiting, team culture initiatives, and other priorities as we continue to grow

What we’re looking for

• 3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B)

• Exceptional relationship builder, knowing how to context switch and develop trust

• Organized and reliable — you track what you commit to and close loops without being asked

• AI-native in your workflow; you actively use tools like Claude or ChatGPT every day

• Low ego, high ownership; you're comfortable with unglamorous work

• Comfortable working with financial data and excel modeling without needing to rely on AI

• Healthtech experience is a plus, not a requirement

This role is in-office in NYC.

Salary range: 120-140k + equity