Sales Enablement Specialist - Customer Success at DTN in Remote

Summary: DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. They are seeking a Sales Enablement Specialist to support the execution and continuous improvement of enablement programs for the Customer Success organization, focusing on actionable training and resources for Customer Success Managers. Responsibilities: - Support the execution of enablement programs, including onboarding, product launches, process changes, and skills development initiatives - Facilitate and support training sessions aligned to strategic enablement priorities - Create, organize, and maintain enablement assets such as playbooks, job aids, training materials, and process documentation - Partner with cross-functional stakeholders across Sales, Product Marketing, Product, and Revenue Operations to translate complex inputs into actionable resources - Ensure enablement content aligns with customer success processes, lifecycle stages, and revenue priorities - Maintain centralized knowledge resources (e.g., playbooks, documentation sites) to ensure content is current, accessible, and effective - Support communication and rollout of enablement initiatives, ensuring clarity on changes and expected application - Collect feedback from the field and contribute to continuous improvement of enablement materials and programs Required Qualifications: - Understanding of adult learning principles and how individuals apply knowledge in performance-driven environments - Familiarity with customer success processes and how enablement supports effectiveness across the customer journey - Experience creating or supporting training, enablement, or operational resources for revenue teams - Strong written and verbal communication skills, with the ability to simplify complex information into clear guidance - Strong organizational and project coordination skills, with the ability to manage multiple priorities and stakeholders - Curiosity and willingness to learn about SaaS products, customer success strategies, and revenue operations Preferred Qualifications: - Exposure to CRM systems, knowledge management platforms, or enablement tools (e.g., SharePoint, LMS, or similar) - Background in instructional design, learning experience design, or curriculum development Required Skills: Customer success processes, Training development, Project coordination Important Skills: Adult learning principles, SaaS knowledge, CRM systems Nice-to-Have Skills: Curiosity, Instructional design Benefits: Unlimited PTO, Flexible working hours, Remote work model (position dependent), Competitive Medical, Dental and Vision Insurance Plans, 6% 401K matching, Unlimited access to 13k+ courses via learning platform to support employee career advancement, Employee Assistance Program (EAP)