Business Analyst/Data Analyst at DT Professional Services in Norco, CA

Job Summary: DT Pro is seeking a Business Analyst / Data Analyst to join our team in Norco, CA. This position will be responsible for collecting and analyzing workload planning data, execution data, business and operational metrics, and supporting a variety of command business functions. Responsibilities: • Collect, consolidate, and analyze workload planning data, execution data, business metrics, and operational performance indicators to assess direct and indirect project performance. • Coordinate business-related data calls, validate submissions, consolidate responses, and prepare information for release following internal approvals. • Support command business programs, corporate investment programs, technical capability health assessments, and customer satisfaction surveys. • Assist in the preparation of briefs, presentations, and program materials; ensure policy and program-related documents are accurate, current, and properly formatted. • Support the local Enterprise Resource Planning (ERP) office, including user management mapping, access/profile maintenance, submission of Helpdesk Expert Automation Tool (HEAT) tickets, and business rules maintenance. • Manage and update office document tracking spreadsheets, records systems, SharePoint sites, and intranet content. • Maintain and administer Records Management, Forms Management, Directives Management, and External Agreements programs. • Provide administrative and operational support using Microsoft Office and Adobe tools to meet daily mission requirements. • Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) initiatives. • Provide liaison support for conference submission processes, including coordination, status tracking, stakeholder communication, and follow-up actions. • Liaise with command stakeholders for data gathering, communications, and program support activities. • Develop and update training materials for internal business processes and administrative procedures. • Revise, organize, proofread, and format technical documents in accordance with Navy and Headquarters standards. • Prepare technical and administrative documentation, including SOPs, white papers, policies, action reports, MOUs, MOAs, POA&Ms, and ad hoc reports. • Maintain data repositories and document libraries for division programs and ensure compliance with current directives and records requirements. • Collaborate with internal teams to improve workflows, reporting processes, and documentation standards. Minimum Qualifications: • Active DoD Secret Clearance. • High school diploma or equivalent. • 3+ years of experience in business analysis, data analysis, or program support in a government, military, or ERP environment. • Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and reporting/analytics tools. • Experience collecting, analyzing, and presenting operational or business performance data. • Understanding of ERP systems and business operations within a DoD environment. • Strong organizational, analytical, and communication skills. • Ability to manage multiple priorities and work independently with minimal supervision. Preferred Qualifications: • Associate or bachelor’s degree in Business, Data Analytics, Public Administration, or a related field. • Experience with Navy ERP and HEAT ticketing systems. • Familiarity with DoD/Navy documentation standards, correspondence, and program processes. • Experience developing SOPs, policy documents, briefings, and technical documentation. • Understanding of CPI, Lean Six Sigma, or process improvement methodologies. • Prior support to NSWC, NAVSEA, or other DoD organizations. The compensation  for this position: $25.00 hourly   More about DT Professional Services: We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.