Front Desk Concierge at Drybar in US-IN-Indianapolis

Summary: Drybar is a blow dry-only bar focused on providing exceptional blowout services. They are seeking a Front Desk Concierge to deliver excellent customer service and support sales efforts in their Indianapolis location. Responsibilities: - Provide excellent customer service to clients - Assist with membership sales and bonuses - Maintain a professional demeanor under pressure - Communicate respectfully and work as a team player Required Qualifications: - 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) - High school diploma or equivalent - Ability to work at a sustained, fast pace - Excellent problem solving and troubleshooting skills - Track record in providing over-the-top, amazing customer service! - Ability to multitask with ease - Frequently required to stand and/or walk for duration of 6-8 hour long shifts - Has the technical ability and skills to operate a point of sale system - Problem solver – use logic and support resources to solve problems at the front desk - Maintains professional demeanor under pressure - Shows up for scheduled shifts and is reliable - Communicates respectfully and is a good team player :) Preferred Qualifications: - Previous experience with Point of Sale Systems strongly preferred - Previous salon/spa experience preferred but not required Required Skills: Point of Sale Systems Benefits: Free Services, Medical, Other, Referral Bonus, Retail Discounts, Free monthly shampoo and blowout hair services (yessss!), Membership sales bonus opportunities, Flexible Set Schedule Hours, Discounts on all retail products, Clear career path to grow as a professional, Ongoing training, Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)