Research and Insights Intern (Summer 2026)

Summary: Dropbox is a global community shaping the future of work through innovative practices. As a Research & Insights Intern, you will contribute to understanding user interactions with AI-powered workflows, supporting research initiatives and providing actionable insights. Responsibilities: - Partner with researchers and product teams to identify and refine research questions related to AI-powered user workflows - Own a scoped qualitative research project or support an ongoing one, depending on business needs, with mentorship and guidance throughout the research process - Review existing research, competitive insights, and product materials to form hypotheses and areas for exploration - Assist with the planning, execution, and synthesis of user research using qualitative methods and selected quantitative approaches (e.g., surveys) - Develop clear insights and product recommendations based on research findings - Contribute to research readouts, decks, and presentations, and help communicate findings to product and research stakeholders Required Qualifications: - Currently pursuing an undergraduate or graduate degree in a relevant field (e.g., Psychology, Human-Computer Interaction, Anthropology, Sociology, Design, Information Science, or related), or equivalent practical experience working with Product, Design, or Research teams graduating in 2027 or 2028 - Strong written and verbal communication skills, with comfort explaining ideas, insights, and opinions clearly - Demonstrated ability to collaborate effectively with cross-functional partners - Product curiosity and user empathy, with the ability to articulate why certain experiences work well (or don't) - Interest in user research and insights, and motivation to grow in a Research-focused career path Preferred Qualifications: - Experience conducting qualitative and/or quantitative research through coursework, internships, or personal projects - Background or coursework in Psychology, HCI, UX Research, or a related field - Comfort working in presentation decks and written documents to communicate ideas and findings - Curiosity about AI-powered tools and experimentation, including hands-on use of tools such as ChatGPT, Copilot, Claude, or similar - Ability to share one work sample that demonstrates research thinking or approach (e.g., class project, report, or personal study) Required Skills: Qualitative research, Quantitative research, User research Important Skills: AI tools familiarity, Psychology background, HCI background, UX Research background Nice-to-Have Skills: Product curiosity, User empathy Internship Start Date: Start in 2026 Summer Benefits: Medical, Dental, and Vision coverage, Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh, Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more, Mental health and wellness benefits, Monthly Internet Allowance, Intern Social Stipend, Annual Emerging Talent Summit, travel and hotel accommodations provided