Research and Insights Intern (Summer 2026) at Dropbox in Remote

Summary: Dropbox is a leading cloud storage company, and they are seeking a Research & Insights Intern to help teams understand user interactions with AI-powered workflows. The intern will contribute to research that informs product direction and user experience, working closely with the research team and receiving mentorship throughout the internship. Responsibilities: - Partner with researchers and product teams to identify and refine research questions related to AI-powered user workflows - Own a scoped qualitative research project or support an ongoing one, depending on business needs, with mentorship and guidance throughout the research process - Review existing research, competitive insights, and product materials to form hypotheses and areas for exploration - Assist with the planning, execution, and synthesis of user research using qualitative methods and selected quantitative approaches (e.g., surveys) - Develop clear insights and product recommendations based on research findings - Contribute to research readouts, decks, and presentations, and help communicate findings to product and research stakeholders Required Qualifications: - Currently pursuing an undergraduate or graduate degree in a relevant field (e.g., Psychology, Human-Computer Interaction, Anthropology, Sociology, Design, Information Science, or related), or equivalent practical experience working with Product, Design, or Research teams graduating in 2027 or 2028 - Strong written and verbal communication skills, with comfort explaining ideas, insights, and opinions clearly - Demonstrated ability to collaborate effectively with cross-functional partners - Product curiosity and user empathy, with the ability to articulate why certain experiences work well (or don't) - Interest in user research and insights, and motivation to grow in a Research-focused career path Preferred Qualifications: - Experience conducting qualitative and/or quantitative research through coursework, internships, or personal projects - Background or coursework in Psychology, HCI, UX Research, or a related field - Comfort working in presentation decks and written documents to communicate ideas and findings - Curiosity about AI-powered tools and experimentation, including hands-on use of tools such as ChatGPT, Copilot, Claude, or similar - Ability to share one work sample that demonstrates research thinking or approach (e.g., class project, report, or personal study) Required Skills: Qualitative research, User research Important Skills: Quantitative research, Human-Computer Interaction Nice-to-Have Skills: Product curiosity, User empathy, Interest in AI tools, communication skills, Collaboration, Presentation skills Internship Start Date: Start in 2026 Summer