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Titles Specialist at DriveTime in Eastpointe, MI
Job Description
What’s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
That’s Nice, But What’s the Job?
What’s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
That’s Nice, But What’s the Job?
In short, a Titles Specialist is responsible for reviewing vehicle deals and auditing title documentation to ensure compliance with state regulations, internal policies, and dealership standards across multiple locations. This role plays a critical part in supporting accurate title processing, identifying discrepancies of documentation, and maintaining audit readiness while partnering closely with dealership and regional operations teams.
In long a Titles Specialist
Reviews completed vehicle deals to ensure all title documentation is accurate, complete, and compliant with state-specific requirements
Conducts title audits to verify proper documentation, signatures, lien information, and supporting paperwork prior to title submission
Identifies, researches, and resolves title discrepancies or missing documentation in a timely manner
Partners with dealership teams and in-state vendors to ensure accurate and timely title transfers
Maintains secure handling, tracking, and storage of vehicle titles and related documentation
Performs monthly audits of stored titles and file room records to ensure compliance and accuracy
Distributes titles to designated dealership locations to support vehicle movement and operational needs
Serves as a cross-trained resource within dealership title operations and provide support where business needs arise
Organizes and prioritizes daily workflow in a fast-paced environment with changing deadlines and operational demands
Communicates effectively with internal teams regarding title status updates, outstanding items, and audit findings
What Kind of Folks Are We Looking for?
A mind for the details: Okay we know “detail-oriented” is on about every job description – but we really mean it!
Excellent verbal and written communication skills: The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Agile in a fast-paced environment: We move, and we move quickly. Thriving in an environment that never stops, is a must.
Plays well with others: You will be working in a high-functioning team environment. We work together in order to win together.
Timely: We don’t believe in being “fashionably late”. You’ll need to adhere to regular and predictable attendance.
Specifics
High School Diploma or GED Required
2+ years of automotive titles experience required
Experience conducting audits or reviewing documentation for accuracy and compliance preferred
So What About the Perks? Perks matter
- Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
- Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
- Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
- Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.
- Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
- World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.
- Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!