Lead Bartender at Dreamscape Hospitality in New Orleans, LA

Apply Job Type Full-time Description The Lead Bartender is responsible for the efficient operation of the bar and for delivering exceptional service to guests while overseeing the bar team. This hands-on leadership role involves crafting drinks, managing inventory, maintaining cleanliness, training staff, and ensuring consistent quality of service. The Lead Bartender serves as a liaison between bar staff and management, helping uphold company standards, drive sales, and create a vibrant, welcoming atmosphere. Key Responsibilities:

1. Bar Operations & Service • Prepare and serve alcoholic and non-alcoholic beverages to guests efficiently and accurately. • Maintain full knowledge of the cocktail menu, beer and wine list, and bar offerings. • Ensure all drinks meet quality, portion, and presentation standards. • Monitor bar cleanliness, barware, tools, and overall appearance during shift.
2. Leadership & Team Oversight • Act as the senior team member behind the bar, guiding bartenders and barbacks during service. • Train new bar staff on cocktail preparation, bar procedures, and guest service expectations. • Monitor staff performance and support corrective action or coaching as needed. • Ensure smooth shift transitions and delegate tasks based on business volume.
3. Guest Experience • Provide friendly, professional service while engaging with guests and anticipating their needs. • Handle guest concerns or complaints related to bar service quickly and professionally. • Foster a lively and positive bar environment that encourages return visits.
4. Inventory & Cost Control • Assist with ordering, receiving, and organizing bar inventory and supplies. • Track usage and waste to minimize cost and maintain beverage cost percentages. • Conduct regular inventory counts and report discrepancies to the Bar Manager.
5. Cash Handling & Compliance • Accurately process payments and close guest tabs using POS systems. • Ensure all alcohol service complies with local laws and responsible service protocols. • Check IDs to verify guests are of legal drinking age. • Enforce safety and sanitation standards, including cleanliness and bar hygiene. Requirements Qualifications: • High school diploma or equivalent required; mixology or hospitality training preferred. • 2+ years of bartending experience in a high-volume environment. • Previous experience in a supervisory or lead bartender role is highly preferred. • Strong mixology skills with knowledge of classic and contemporary cocktails. • Excellent interpersonal and communication skills. • Must be of legal age to serve alcohol and hold any required alcohol service certification (e.g., TIPS, RBS). • Ability to stand for extended periods and lift up to 40 lbs. Working Conditions: • Fast-paced, noisy environments, especially during peak hours or events. • Shifts may include nights, weekends, holidays, and late hours. • Must be able to multitask under pressure and maintain composure. Compensation Competitive hourly wage, commensurate with experience. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.