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Marketplace Fulfillment Representative at DOZR · Kitchener
Skills
Job Description
Company Description
DOZR is transforming the $60 billion equipment rental industry. Every road, hospital, school, home and rocket that is built needs equipment, but there are a lot of challenges that currently exist when renting, maintaining and managing that equipment. We have set out to change that!
DOZR is an online marketplace for heavy equipment. Our platform helps people find equipment rentals anywhere, anytime, and instantly compares pricing across thousands of equipment suppliers across North America.
We are passionate about thinking big and solving complex problems. Founded in 2015, we are a mission-driven, well-funded, fast growing startup, backed by industry experts and leading VCs.
We are expanding quickly and looking for talented people to join our team!
Job Description
As a Marketplace Fulfillment Representative you will execute targeted strategies to drive opportunities for new business growth in the construction and agriculture industries.
In a typical day you might:
- Interact with all customers (internal and external) to build positive working relationships.
- Accurately work within systems, proactively monitor and update customer profiles; promptly enter and verify orders.
- Own the communication between customers, the sales team and the business units regarding marketplace fulfillment. Collaborate to provide professional written solutions across all sales regions and associated customers.
- Identify potential problems and take initiative to work within the team to coordinate a solution.
Qualifications
What we’re looking for:
- Bachelor’s degree
- Be a highly motivated, driven and self-starting individual who can hit the ground running
- Excellent written & verbal communication skills
- Ability to develop and maintain relationships with customers
- Drive to find creative solutions to customer problems
- Thrive in a fast paced environment, flexible to changing requirements as the business develops
- Motivated by success and achieving company targets
- Working knowledge of logistics and/or construction an asset
- Experience in customer service is an asset
Additional Information
Job Type: Full-time, Permanent
Benefits:
- Remote work
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Stock options
DOZR has been certified as a Great Place to Work®.