Supervisor at Downer in Adelaide, SA, Australia

Supervisor

Location: Adelaide, SA, Australia

We currently have an opportunity for a Security Supervisor at the Royal Adelaide Hospital. Join our Health & Education team and play a key role in the supervision and coordination of the day-to-day Security operations, ensuring delivery of incident response and standards are in accordance with the Services Specification and approved safe work instructions. Reporting to the Security Manager, you'll help deliver high-quality outcomes that support our essential services.

You will work on a rotating roster; 1 week Days / 1 week Nights / 1 week Afternoons.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Supervise as required the Emergency Response Team, control room operators, service desk staff and patient minding co-ordination, ensuring delivery of incident response and standards in accordance with the Services Specification and approved safe work instructions.
• Work with key stakeholders to review incidents, identify risk, educate and communicate relevant safety awareness information and support an environment that is friendly, safe and secure.
• Deliver a high quality service in line with set objectives. Monitor and review the standards of service to achieve optimal outcomes.
• Ensure that staff transition effectively into their roles following induction training and foster individual learning needs.
• Manage an administrative portfolio and the operational workforce planning requirements for the Security Team, including the provision of accurate, timely and complete reporting in accordance with policy and procedures.

What You’ll Bring

• Minimum Certificate II in Security
• Current SA Security Licence, WWCC and First Aid Certificate with CPR
• Solid experience working as a Security professional, preferably in a Healthcare setting
• Sound knowledge of security alarm and management systems, including access/egress CCTV and building automation and across management systems within a control room setting.
• Comprehensive computer skills in programs including but not limited to Security Management Systems, Microsoft Word, Excel, Outlook and PowerPoint

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.

• With 30% of vacancies filled internally you’ll find real opportunities to advance your career.

• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.