Shift Lead - Nashville at DoorDash in Nashville

Summary: DoorDash is a technology and logistics company that empowers local economies by providing fast and reliable delivery services. The Shift Lead role involves overseeing warehouse operations, ensuring quality and safety, and leading a team to fulfill customer orders efficiently. Responsibilities: - Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training - Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft - Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly - Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations - Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example - Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers - Contribute ideas to improve our quality and customer experience Required Qualifications: - You're self-motivated, positive, and a team player - You have a proven track record of success in food and beverage, warehouse, and/or retail environments - You're able to be on your feet and move heavy products - You are excited and physically able (with or without accommodation) to lift up to 50 lbs - You have the ability and desire to obtain and maintain a food handling certificate - You have a high school diploma or GED equivalent - You are at least 18 years of age - You're organized and proficient in Google Docs and Google Sheets - You have flexibility in your schedule Preferred Qualifications: - A college diploma is even better but not required Required Skills: Warehouse operations, Inventory management, Food handling certification, Pallet jack operation, Hand truck operation, Google Docs, Google Sheets Benefits: Market Competitive pay, Opportunity for pay increases twice a year based upon performance, Paid time off (PTO) and sick leave, Health benefits starting Day 1 (Medical, Dental, & Vision), 401k match, Gym membership reimbursement (up to $75/month), Monthly DashPass subscription (including access to Lyft discounts for full-time employees), Employee Assistance Program, Career advancement opportunities, 401(k) plan with employer matching, 16 weeks of paid parental leave, Wellness benefits, Commuter benefits match, Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act), Medical, dental, and vision benefits, 11 paid holidays, Disability and basic life insurance, Family-forming assistance, Mental health program, Flexible paid time off/vacation, plus 80 hours of paid sick time per year (For salaried roles), Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e. (For hourly roles)