Associate, New Verticals - Alcohol Strategy… at DoorDash · Washington

Summary: DoorDash is looking for top talent to play a pivotal role in growing their Alcohol business. The Associate will lead the expansion and operations of the Alcohol business in markets with unique regulatory or operational complexities, focusing on market strategy, operational processes, and customer experience. Responsibilities: - Define market expansion strategy: which markets to enter and when - Develop tailored commercial terms and partnership packages - Identify and prioritize key retailers to onboard - Build and scale operational processes to support growth in complex markets - Improve customer experience (e.g., enhanced order tracking, clearer fulfillment expectations) - Optimize marketplace dynamics (e.g., minimum order values, selection quality) - Work on unique strategies across our three-sided marketplace - Implement scalable initiatives and best practices to provide a world-class operation - Own tracking dashboards and manage week over week metrics to drive safe, compliant delivery operations - Build models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments - Partner with many teams like: Operations, Product, Engineering, Legal, Policy, Comms, etc. to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership Required Qualifications: - 1-3+ years' experience in consulting, strategy, tech or related experience; high-growth or early-stage start-up experience or compliance experience is a bonus - You are a self-starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing environment - You are a problem solver – You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process - You are curious – You always look for creative ways to move the needle - You are entrepreneurial – You want to shape the vision and direction of the company - You are analytical – You use data to inform tough decisions, and are comfortable operating at both the 10,000 foot level and at the 10 inch level - You are an owner – You're always looking for opportunities to better your work product and own the outcome – both the good and the bad Required Skills: Market expansion strategy, Commercial terms development, Retail partnership management, Operational process scaling, Customer experience improvement, Marketplace optimization, Data analysis, Excel, SQL, Compliance management, Curiosity, Entrepreneurial mindset, Analytical thinking Benefits: 401(k) plan with employer matching, 16 weeks of paid parental leave, Wellness benefits, Commuter benefits match, Paid time off, Paid sick leave in compliance with applicable laws, Medical, dental, and vision benefits, 11 paid holidays, Disability and basic life insurance, Family-forming assistance, Mental health program