Customer Service Rep(05848) - 1506… at Domino’s… · Birmingham

Job Description

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality! Daily Routine:

• Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills: • Ability to multi-task/work efficiently under pressure • Ability to work in a fast-paced environment - Handle the Rush • Effective communication with team members and customers • Understand safe food handling, food storage and sanitation • Ability to work nights and weekends • Excellent customer service skills and basic math • Ability to take direction from management

​*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.