Domino's→
Customer Service Rep(07957) -10207 S.… at Domino's · 10207 S.…
Entry LevelOn-siteFull-time10207 S. Central Avenue, Los Angeles, CA$42k–$42k/yr
Skills
telephone order processingmonetary change handlingcalculator usecomputer keyboard or touch screen useinventory managementequipment operation
Job Description
Summary: Domino's is a leading pizza delivery company that prides itself on exceptional team members. They are seeking qualified customer service representatives to operate equipment, take orders, and maintain the cleanliness of the store, offering opportunities for growth within the company.
Responsibilities:
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
Required Qualifications:
- You must be 18 years of age or older
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Talking and hearing on telephone
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions
- All tasks are performed from a standing position
- Walking for short distances for short durations
- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Cases are usually lifted from floor and stacked onto shelves up to 72" high
- Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
- Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
- Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
- To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push
- Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
- Forward bending at the waist is necessary at the pizza assembly station
- Crouching/Squatting performed occasionally to stock shelves and to clean low areas
- Reaching is performed continuously; up, down and forward
- Eye-hand coordination is essential. Use of hands is continuous during the day
- Frequently activities require use of one or both hands
- Shaping pizza dough requires frequent and forceful use of forearms and wrists
- Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
Required Skills: Telephone order processing, Monetary change handling, Calculator use, Computer keyboard or touch screen use, Inventory management, Equipment operation