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General Manager, Expanding Portfolio in… at Domes Resorts · Athens
Job Description
General Manager, Expanding Portfolio in Greece
Welcome to Domes!
A place to begin. A place to belong.
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest rising in Europe.
With presence in Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, Portugal and Spain, all our destinations have been handpicked with a culture to share and inspire, creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering people the chance to grow and own their career journey in a progressive and innovative working environment with passion, humbleness and perseverance. Teamwork, integrity and career development are only some of the reasons that more than 2500 employees, each year, trust their future with us.
General Managers for Our Expanding Portfolio in Greece
As our portfolio in Greece continues to expand, we are welcoming new hotels into the Domes family. We are looking for passionate and enthusiastic General Managers to lead these properties through their transition into Domes, bringing our standards, culture and guest experience to life while building and inspiring their teams.
Assignments are based across Greece.
The role:
The ideal candidate functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the company.
Welcome to Domes!
A place to begin. A place to belong.
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest rising in Europe.
With presence in Crete, the Ionian Islands, Chalkidiki, the Cyclades, Athens, Portugal and Spain, all our destinations have been handpicked with a culture to share and inspire, creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering people the chance to grow and own their career journey in a progressive and innovative working environment with passion, humbleness and perseverance. Teamwork, integrity and career development are only some of the reasons that more than 2500 employees, each year, trust their future with us.
General Managers for Our Expanding Portfolio in Greece
As our portfolio in Greece continues to expand, we are welcoming new hotels into the Domes family. We are looking for passionate and enthusiastic General Managers to lead these properties through their transition into Domes, bringing our standards, culture and guest experience to life while building and inspiring their teams.
Assignments are based across Greece.
The Role
The ideal candidate acts as the primary strategic business leader of the property, with full responsibility for every aspect of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to the company.
Key Responsibilities
- Oversees all departments on property to ensure an optimal level of service and hospitality for every guest.
- Trains, schedules, coaches and supports associates, ensuring they perform in line with international brand and hotel standards and SOPs.
- Plans activities and allocates responsibilities to achieve the most efficient operating model.
- Prepares all required paperwork, including forms, reports and schedules, in an organised and timely manner.
- Provides input to the development of the budget and leads its implementation and monitoring to maximise revenue and control costs, while ensuring adequate supplies and staffing to deliver top quality guest service.
- Monitors guest satisfaction scores and brand standards, and works towards increasing departmental and overall guest satisfaction.
- Resolves guest complaints and prevents potential issues by reviewing operational matters, business flow and associate performance.
- Inspects facilities and ensures strict compliance with health and safety standards.
- Ensures proper hotel maintenance and adequate staffing and equipment.
- Oversees compliance with internal audit standards.
- Commits to meeting and exceeding all key performance standards and measures.
- Balances operational needs, implements strategy and displays a passion for business excellence.
- Stays current with industry trends and monitors the strengths and weaknesses of the competition.
- Performs other duties as requested by the corporate office.
Requirements
What We Are Looking For
- Minimum 3 years’ experience as a Hotel General Manager in a luxury resort.
- Bachelor’s degree in Hospitality or Tourism; a postgraduate diploma in Hospitality Management or an MBA is a plus.
- International hospitality exposure or experience with international hotel chains in Greece is highly appreciated.
- Hospitality industry experience demonstrating progressive career growth and a track record of exceptional performance.
- Excellent command of both Greek and English is essential; knowledge of other languages is a plus.
- Excellent knowledge of MS Office and strong digital skills.
- Very good knowledge of hotel management systems (Opera PMS) is preferred.
What You Will Bring
- Proven leadership skills and a results oriented mindset.
- A “think like an owner” mindset, taking full accountability for the property’s performance and long term success.
- Flexibility and adaptability, with the ability to lead through change and new environments.
- Strong customer focus and a commitment to quality, with superior organisational and follow up skills and a keen eye for detail.
- Demonstrable decision making and problem solving abilities.
- Reliability, with the ability to multitask and perform well under pressure.
- Dedication and willingness to go above and beyond.
- A strong work ethic.
Benefits
You will benefit from:
- Competitive Remuneration Package
- Indefinte Contract
- Continuous learning and development opportunities
- Friendly work environment
Pay Transparency
In line with Greek Law 5316/2026 on pay transparency, all candidates invited to interview will be informed of the starting salary range for the role before their first interview. Our salary ranges are set on objective and gender neutral criteria. We will not ask about your current or previous salary at any stage of the selection process.
Equal Opportunity and Equal Pay
Domes Resorts is an equal opportunity and equal pay employer. We believe in building a diverse team and nurturing an inclusive, people first culture where everyone can grow and belong. We are committed to equal pay for equal work or work of equal value, and to non discrimination on any basis, including gender, gender identity or characteristics, sexual orientation, age, disability or chronic illness, race, colour, national or ethnic origin, descent, religious or other beliefs, family or social status, or any other basis protected under applicable law.
All applications will be treated in strict confidentiality.
Please note: Only short-listed candidates will be contacted.