Claims Assistant at Dollar Tree Stores in Chesapeake, VA

Summary: Dollar Tree Stores is a company focused on risk management, and they are seeking a Claims Assistant to support their Risk Management team. The role involves managing claims resolutions and collaborating with various stakeholders to ensure efficient processes and cost mitigation strategies. Responsibilities: - Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times - Supports claims resolutions by collecting relevant business documents required - Accesses and pulls video - Cross trains with other departmental activities as needed - Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk - Ensures highest level of customer service with internal and external business partners while providing timely support - Maintains logs of data and/or reports related to claims support - Assists department with triage of claim calls, emails and mail - Assists in general department support and administrative duties, such as filing, sorting, etc - Other duties and special projects as assigned by Risk Management leaders Required Qualifications: - Entry level position - Excellent written and verbal communications skills; ability to handle difficult situations - Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines