Store Shrink Specialist at Dollar Tree in Rochester, NY

Store Shrink Specialist
Location: NY-Rochester
Your strong observation skills, investigative mindset, and ability to build trusted partnerships make you a great fit for our Store Shrink Specialist position. Join our dynamic team today and build a rewarding career with a company that values integrity, accountability, and the important role you play in protecting our people, stores, and assets.
About Your Role:
As a Store Shrink Specialist at Dollar Tree, you’ll play a critical role in safeguarding company assets and reducing shrink within an assigned store. Through proactive audits, targeted surveillance, operational evaluations, and partnership with store leadership, you’ll help reinforce strong operational controls and ensure compliance with asset protection standards. By maintaining a visible presence on the sales floor, you’ll also provide a consistent deterrent to theft and reinforce a culture of accountability across the store team.
Your day‑to‑day job duties include, but are not limited to, the following:
Shrink Reduction & Operational Oversight:
Execute the company’s Shrink Reduction Strategy within the assigned store
Conduct daily Non‑Negotiable Audits with a focus on shrink‑critical processes and procedural compliance
Monitor store operations, behaviors, and exception trends to identify internal theft, operational shrink risks, and policy violations
Collaborate with store leadership to strengthen operational controls and improve processes that reduce shrink, including markdowns, store usage, and direct store delivery (DSD) processes
Investigations & Case Support:
Document internal theft indicators and partner with the Market Investigator and/or Regional Asset Protection Manager to support case development and resolution
Utilize CCTV and other asset protection technology to conduct surveillance and identify integrity concerns
Review external theft reporting and escalate organized retail crime and repeat offenders to the Major Crimes Team
Support investigative efforts and collaborate with local law enforcement when necessary
Training, Compliance & Store Partnership:
Train and coach store associates and leaders on company policies and procedures related to shrink, cash handling, asset protection, physical security, safety, and operational controls
Partner closely with the Store Manager and leadership team to ensure strict adherence to company policies and operational standards
Support workplace violence incident reviews with proper escalation and assessment when applicable
Adhere to and support the execution of all company policies and procedures related to asset protection, operational integrity, and compliance
Equipment & Safety Oversight:
Ensure asset protection equipment is operational and used effectively, including CCTV systems, exit alarms, burglar alarms, and related security devices
Maintain a consistent and visible presence on the sales floor to provide deterrence and reinforce daily operational controls
Collaboration & Continuous Improvement:
Support the Market Investigator and/or Regional Asset Protection Manager with shrink analysis, inventory preparation, follow‑up actions, and verification that corrective measures are implemented
Assist with special projects, targeted initiatives, and shrink‑focused programs as assigned by Asset Protection leadership
Your Required Skills and Experience:
High school diploma or equivalent required; college education preferred
2+ years of experience in retail asset protection or an investigative role
Wicklander‑Zulawski certification within the last five years or the ability to obtain certification
Strong organizational, analytical, and problem‑solving skills
Proficiency in Microsoft Office (Outlook, Word, Excel)
Ability to travel locally and overnight as needed; valid driver’s license required
Ability to work a flexible full‑time schedule including days, evenings, weekends, and holidays
Start Rate = $20.75 - $24.50 based on experience.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Our success is a team effort —
when we reach our goals, you’ll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value — it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform — and we know that this path starts with you.
Join our team today and discover The Value of You.
Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time
Rochester, New York
Asset Protection
Dollar Tree