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Sr. People Operations Coordinator at DocuSign in BR-Remote
Job Description
Sr. People Operations Coordinator
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign's People Operations team is looking for a Sr. People Operations Coordinator - LATAM to help create a seamless and positive experience for our employees and candidates. In this role, you will collaborate across HR functions to streamline processes, ensure consistency in our people programs and support employees by addressing questions on HR policies. Your work will directly impact our employees' experience, helping to build a workplace where everyone feels valued. Please note, this individual must be within commutable distance to the office to come in as needed.
This position is an individual contributor role reporting to the Sr. Manager, People Operations.
Responsibility
Provide quality operational support to People Team COE stakeholders, cross-departmental colleagues, and external vendors in order to deliver a valuable HR management service
Support all phases of the employee lifecycle, focusing on business system processes related to onboarding, digital employee file management, data changes, internal transfers, promotions, and offboarding
Assist with employee pre-hire processes, including but not limited to contracts of employment, background checks, new hire paperwork and work authorization documentation in English, Portuguese and Spanish
Identify opportunities to streamline Global HR processes, enhancing efficiency and improving the employee experience
Create and maintain physical onsite and electronic employee files
Respond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, employment verifications and systems
Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as needed
Administer all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including but not limited to, timely coordination with the local Social Insurance office for enrollment and dis-enrollment of employees
Job Designation
Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
Fluent in English, Portuguese, and Spanish, both verbal and written communication
Bachelor's degree or experience in the HR related field
2+ years of HR or Recruiting related work experience in a high growth organization
Experience with Brazil and Mexico employment requirements, policy, and procedures
Experience with Workday or other HCM Systems
Preferred
Experience with ServiceNow HR Ticketing system
Strong Experience in G-Suite (including Google Slides, Google Sheets, Excel, Word etc)
Ability to work independently with minimal direction, and handle issues with a high sense of urgency and employee service focus
Excellent attention to details and interpersonal skills
Ability to think outside of the box and work in a fast paced, high volume environment
Ability to exercise sound judgment and discretion, maintaining confidentiality when required
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $X/hour - $X/hour or $X - $X base salary
Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary
Washington DC: $X/hour - $X/hour or $X - $X base salary
Ohio: $X/hour - $X/hour or $X - $X base salary
Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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