Sales & Marketing Coordinator at DOCOMO PACIFIC in Guam

Join Our Team as a Sales & Marketing Coordinator!

At DOCOMO PACIFIC, we connect people with the things that matter most by delivering an unmatched customer experience, investing in our associates, and creating value for our shareholders. We are a fast-paced organization rooted in celebration, excellence, respect, trust, communication, and family. Working here requires an open mind, collaboration, and a willingness to learn.

As a Sales & Marketing Coordinator, you’ll provide critical support to the alignment of marketing, brand, and business sales under the guidance of the Marketing Manager and in partnership with sales leadership. This role supports campaign execution, content coordination, reporting, events, and sales activities while helping create a seamless customer experience from lead generation through sales engagement.

What You’ll Do

Marketing & Campaign Coordination

• Assist with the execution of marketing campaigns across digital, print, and promotional channels.
• Support coordination of campaign timelines, deliverables, and approvals.
• Maintain marketing calendars, trackers, and documentation.
• Conduct basic market and competitor research to support campaign planning.
• Prepare customer experience materials.

Sales Coordination

• Process ad hoc customer transactions and requests.
• Coordinate deliveries of materials, devices, and customer-facing collateral.
• Assist with sales documentation, presentations, proposal preparation, and administrative follow-through.
• Conduct lead and campaign-related administrative tasks.
• Coordinate internal communications and workflow between Sales and Marketing.

Content & Digital Support

• Assist with drafting and formatting marketing content for review, including social posts, emails, basic copy, and presentations.
• Support website content updates as directed by Brand.
• Ensure materials follow established brand guidelines and visual identity standards.

Reporting & Administration

• Assist with gathering performance data and preparing basic reports for campaigns, social media, advertising, and promotions as directed by the Marketing Manager.
• Organize and maintain digital asset libraries, files, and records.

Events & Promotions Support

• Assist with event and promotion logistics, including materials, setup coordination, and vendor support.
• Support on-site event execution as needed.

Collaboration & Learning

• Work closely with marketing team members to support daily workflow and priorities.
• Participate in team meetings and brainstorming sessions.
• Continuously learn the marketing and sales tools, platforms, and processes used by the department.

What You Bring

We’re looking for someone who is organized, detail-oriented, collaborative, and comfortable working in a fast-paced sales and marketing environment.

• Organization & Detail: Demonstrates attention to detail and the ability to follow established processes.
• Problem Solving: Identifies issues, escalates appropriately, and supports effective solutions.
• Interpersonal Skills: Communicates respectfully and works collaboratively with team members and other departments.
• Written Communication: Able to read, write, and interpret information clearly and accurately.
• Customer Focus: Strong customer service focus with excellent written and verbal communication skills.
• Planning & Execution: Strong organizational and planning skills that contribute to effective project execution.
• Writing: Exceptional writing skills, including strong spelling and grammar, the ability to convey and evolve the company’s voice, and the ability to incorporate feedback with attention to detail.
• Relationship Building: Strong communication and interpersonal skills with the ability to manage relationships with multiple internal and external stakeholders.
• Multitasking: Able to manage multiple campaigns and tasks simultaneously, including under pressure.
• Time Management: Demonstrated ability to prioritize tasks and meet deadlines.
• Initiative: Understands their role within the team while taking initiative and making decisions as required.
• Work Ethic: Passionate, dedicated, and committed to sales and marketing with a positive attitude and healthy work ethic.
• Adaptability: Able to work well with a diverse group of individuals and maintain a calm, approachable demeanor under pressure.
• Safety & Security: Follows safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.

Qualifications

• High school diploma or GED required.

• Associate or bachelor’s degree in marketing, Communications, Business, or a related field preferred.

• 0–2 years of relevant experience; internships or school projects are accepted.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before groups of employees of the organization.

• Ability to converse professionally and with empathy with an emphasis on owning and solving issues whilst building excellent rapport.

Work Schedule

This position is a standard part-time role and during select times individual will be asked to work a flexible schedule based on department and company needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk, hear, stand, walk, and sit. The employee is occasionally required to crouch, kneel, balance, bend/stoop, climb, push/pull objects and drive. The employee must be able to lift up to 25 pounds regularly and up to 50 pounds occasionally. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Why You’ll Love It Here

When you join DOCOMO PACIFIC, you’ll help connect our island communities while working in a supportive environment focused on growth, innovation, and teamwork.

• Career Growth: DOCOMO PACIFIC invests in training and development opportunities to help you grow your career.

• Community Impact: Every customer connection and outreach effort strengthens our island communities.

• Team Culture: Work with a team that supports one another through the spirit of Ina’fa’maolek—working together for the greater good.

• Benefits & Perks: Competitive pay, health coverage, paid time off, and more.

• Pride & Purpose: Be part of Guam and CNMI’s trusted telecommunications provider, delivering “Tomorrow’s Islands, Today.”

Ready to Join Us?

If you’re passionate about helping customers, solving business challenges, and building strong client relationships, apply today and join DOCOMO PACIFIC.

At DOCOMO PACIFIC, we celebrate what makes each of us unique. We are proud to be an Equal Opportunity Employer committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran statuses, and all other legally protected characteristics.