Cloud Systems Engineer at Docebo in Toronto, Ontario, Canada

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Cloud System Engineer is responsible for managing and improving the cloud infrastructure that supports Docebo’s applications. This role focuses on maintaining a highly available, scalable, and secure infrastructure using modern approaches, such as DevOps and Platform Engineering. The engineer will work closely with development and engineering teams to release new services, implement automation, and evolve the infrastructure to meet market standards. The role involves leading infrastructure projects and optimizing cloud systems in alignment with business objectives. Primary responsibilities, including but not limited to: The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed. - Manage and develop the cloud infrastructure to ensure high availability and reliability. - Improve the security standards of Docebo’s cloud infrastructure, ensuring compliance with industry best practices. - Implement automation solutions to enable infrastructure scalability and reduce manual processes. - Lead and contribute to infrastructure projects, ensuring timely delivery and alignment with business goals. - Collaborate with development and engineering teams to support new service releases and ensure smooth integration with the cloud environment. - Monitor system performance using tools like Datadog to ensure infrastructure stability and provide actionable insights. - Debug and troubleshoot issues within the cloud environment to maintain optimal system health. - Stay updated on market trends and evolve the infrastructure to remain current with best practices. What it takes to be successful: To be successful as a Cloud System Engineer, you should have strong problem-solving skills, attention to detail, and a proactive approach to improving infrastructure performance. The ability to collaborate with cross-functional teams, especially development and engineering, is critical. A background in cloud services, automation, and infrastructure management is essential. A Bachelor’s degree in Computer Science or a related field can lay the groundwork for success in this role. Education and Experience: - Intermediate experience with Infrastructure as Code technologies for managing complex infrastructure. - Strong expertise in AWS cloud services. - Experience with Docker and Linux-based systems. - Proven experience with Kubernetes (K8S) or Amazon Elastic Kubernetes Service (EKS). - Familiarity with monitoring tools such as Datadog. - Proven experience with Git and GitLab for automations and code management. - Familiarity with DevOps methodologies. - Experience with scripting languages like Python, Bash, or Go (preferred). #LI-DNP OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. 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