Diverse Lynx→
TECHNICAL WRITER at Diverse Lynx in Orlando, FL
Skills
Job Description
Company Description
DiverseLynx is a leading provider of information technology, consulting, application, IT infrastructure and Recruitment services provider headquartered in NJ
Job Description
Technical Writer/Communicator:
Location: Orlando, FL, 32821
Special Remarks: We need someone with 5-7+ years of creating content, documentation, Technical Writing or Instructional Design experience; Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio and has to be Certified Professional Technical Communicator (CPTC)
Requirement:
a) Education
- Degree in Technical Communications, English, Communications, or a Degree Candidate with equivalent experience and a work portfolio.
b) Training requirements
- Certified Professional Technical Communicator (CPTC)
c) Knowledge and skills
Strong experience in content creation, content management, and information gathering techniques with the ability to research, write, edit, and proofread, technical content within time frames established and within the scope of his/her technical ability under minimal supervision
Has delivered high-quality services and demonstrated ability to work under pressure
Excellent writing, proofreading, and oral communication skills
Ability to manipulate graphic images
Ability to interview software engineers, Subject Matter Experts, and others for clarification of technical concepts, system functionality, processes and procedures for the purpose of documentation under the supervision of senior personnel
Facilitates effective meetings which produce decisions and action items
Recognizes the appropriate level of communication for the audience
Understands how to communicate difficult/sensitive information tactfully
Develops relationships with customers that support positive collaboration of the team
Communicates effectively with internal customers to identify needs and evaluates alternative business options
Seeks opportunities to increase customer satisfaction and deepen customer relationships while managing customer expectations effectively
Has participated in medium to large projects and has knowledge of software development processes
Has experience in working with diagramming, modeling, non-functional requirements, and screen captures
d) Technical Skills
MS Office suite including Visio
Online Help tool such as Robohelp, Mad Cap or Author It Enterprise Authoring tool (preferred)
Adobe Acrobat Professional
Snag-it
e) Job experience
- 5-7+ years of creating content, documentation, Technical Writing or Instructional Design experience
Additional Information
All your information will be kept confidential according to EEO guidelines.