IT Systems Administrator at DISCO in Austin, TX

Your Impact We're looking for a Systems Administrator to join our Business Technology team with a primary focus on networking. You'll design, build, and maintain DISCO's office network infrastructure, strengthen our wireless environments, and help manage our identity and SaaS ecosystem. You'll also play a central role in several high-impact initiatives this year — from deploying enterprise AI tooling to building disaster recovery playbooks. Working closely with the Director of IT, you'll get hands-on ownership of core infrastructure while contributing to cross-functional projects that touch security, compliance, and business transformation. If you want a role where your work is visible and varied, this is a great fit. What You'll Do Own and evolve DISCO's network infrastructure (Primary Focus): You'll take the lead on designing and maintaining our office and Forensics networks — including rolling out certificate-based authentication (802.1x) on the Forensics network, hardening network security controls, and improving wireless configuration across all office locations. Shape how we manage identity and access: You'll serve as a key Okta administrator, managing application integrations, lifecycle policies, and access reviews. You'll also build out monitoring and governance for privileged "break glass" access to sensitive SaaS applications, closing a meaningful security gap. Build secure handling procedures for forensics customer data: Working with the Director of IT, you'll establish the processes for how customer data media is received, stored, tracked, and encrypted — ensuring chain-of-custody integrity and reducing risk across the board. Play a central role in the rollout of AI tools across the company: You'll be a key contributor to the technical deployment of enterprise AI tooling, helping develop the policies and configurations that ensure these tools are adopted securely. This is a high-visibility initiative at the intersection of IT, security, and business transformation. Help build our disaster recovery playbook: You'll contribute to developing disaster recovery plans, runbooks, and SOPs for the tools and infrastructure we manage, then help test them to make sure they actually work. Keep our systems running and improving: You'll work alongside the IT team to administer, monitor, and maintain our broader environment — virtual and physical networks, engineering tooling, and collaboration platforms. Strengthen our security posture: You'll enforce IT security policies, conduct regular audits, and help ensure we stay compliant with relevant regulations. Be a go-to for tough technical problems: You'll provide escalated support for complex IT issues and coordinate with vendors when we need outside expertise. Who You Are 3-5 years of experience in IT systems administration, network engineering, or infrastructure management. Solid hands-on experience with network design, configuration, and troubleshooting — you're comfortable working with switches, firewalls, VLANs, routing, and wireless infrastructure. Experience administering Okta, including application integrations and lifecycle management. A good understanding of core IT concepts like mail flow, backup and recovery, network architecture, and Infrastructure as a Service. You're highly organized and detail oriented — the kind of person who builds processes that others can actually follow. You communicate clearly in writing, especially when it comes to documentation, runbooks, and policy implementation. You're naturally collaborative and comfortable partnering across teams like Legal, Compliance, and Security. You take ownership of problems and see them through, even when the path isn't fully defined yet. Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, wireless security, and 802.1x. Working knowledge of network security principles, including segmentation, certificate management, and access control. Familiarity with SaaS administration and privileged access management best practices. Broad technical knowledge of IT operations and infrastructure. Experience with low code or no code automation tools like Workato or Okta Workflows. Even Better If You Have… Experience with 802.1x network access control and certificate-based authentication Experience with privileged access monitoring and governance for SaaS platforms Familiarity with forensic data handling, chain-of-custody procedures, or a background in legal technology or eDiscovery. This is a niche area and we're happy to bring the right person up to speed. (Nice to have) Exposure to enterprise AI tool deployment (e.g., Claude Enterprise, Copilot, or similar). This is emerging territory for everyone — curiosity and good security instincts matter more than direct experience. Experience building disaster recovery plans, runbooks, or SOPs. Relevant certifications like Okta Certified Professional, CCNA, or CompTIA Network+. Experience with implementing information retention policies or data lifecycle management. Authorization to Work in the U.S.:Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers. Perks of DISCO Open, inclusive, and fun environment Benefits, including medical, dental and vision insurance, as well as 401(k) Competitive salary plus RSUs Flexible PTO Opportunity to be a part of a company that is revolutionizing the legal industry Growth opportunities throughout the company About DISCO DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.