Project Manager at Dis-Chem Pharmacies in Melrose, MA

We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.

Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver smarter, more human, and truly patient-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and today’s technology to build breakthroughs to better health?

There’s only one question left: are you ready to make healthcare smarter, and actually mean it?

The Project Manager will lead the successful implementation of an SaaS implementation by managing project delivery end‑to‑end across business stakeholders, engineering teams, core IT, data teams, and the vendor. Ensure alignment between business requirements, technical design, change management, and deployment, enabling adoption and measurable operational improvement.

WHAT WE'RE LOOKING FOR?

• 6-8 years of proven project management experience delivering large-scale technology implementations end-to-end
• Bachelor’s degree in Computer Science, Engineering, Business, or related field, or related experience
• Proven track record working across business, IT, data, engineering, and external vendors during delivery
• Experience leading projects with enterprise architecture, systems integration, and cross-functional dependencies
• Strong understanding of project governance, RAID management, budget tracking, and steering committee reporting
• Experience collaborating with engineering, design, and commercial teams.
• Proficiency with tools such as Jira, Miro, Figma, Confluence, Lucidchart or equivalent.
• Advantageous: Background in retail industries, SaaS or enterprise platform deployments

WHAT YOU WILL BE DOING?

• Lead the full implementation lifecycle (initiation-design-build/configuration-testing-change-rollout).
• Act as the primary point of contact between internal teams and vendor implementation team.
• Facilitate user research and customer interviews so that insights inform product decisions
• Facilitate sprint planning and retrospectives so that the squad is aligned and continuously improving.
• Communicate roadmap updates so that stakeholders remain aligned on delivery priorities.
• Track feature adoption so that product value can be demonstrated.

WHO YOU ARE?

• Strong understanding of technology delivery, systems integration, APIs, data pipelines, and cloud environments.
• Solve moderately complex problems independently.
• Identify and prioritise value levers for the business and customers.
• Influence squad direction through product strategy and data-driven decisions.
• Strong governance and project management (Prince2/Agile/Hybrid).
• Demonstrates the ability to navigate ambiguity with confidence and composure.

Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.

Think you’ve got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.