Hiring For International Customer Support… at Direct Hire · Indore

Job Title: International Customer Support Executive

Location: Jaipur, Rajasthan (Work from Office)
Working Days: 5 Days a Week
Experience: Freshers & Experienced both can apply.
CTC: 33,000 39,000 CTC + 5,000 Travel Allowance

HR Contact:
Parv (HR Manager)
7665521538

mail on parv@directhire.in

Job Summary:
We are hiring dynamic and enthusiastic candidates for the role of International Customer Support Executive to join our growing team in Jaipur. The ideal candidate must have high-end fluency in English and excellent verbal communication skills to handle international clients/customers via voice/chat/email process.

Key Responsibilities:

• Handle inbound/outbound calls from international customers professionally
• Resolve customer queries, complaints, and requests with a solution-oriented approach
• Maintain high-quality communication standards as per international process guidelines
• Meet daily/weekly/monthly performance targets (quality, AHT, CSAT)
• Accurately document customer interactions in the system
• Escalate unresolved issues to the appropriate internal teams
• Maintain a positive, empathetic, and professional attitude toward customers at all times

Required Skills:

• High-end fluency in English (spoken & written) is mandatory
• Excellent communication and interpersonal skills
• Strong listening and problem-solving ability
• Basic computer knowledge (MS Office, CRM tools)
• Willingness to work in rotational/international shifts
• Positive attitude and customer-first mindset

Eligibility:

• Minimum qualification: 12th Pass / Graduate (any stream)
• Freshers with excellent English communication are welcome
• Prior experience in the international voice process will be an added advantage

Perks & Benefits:

• CTC: 33,000 - 39,000
• Travel Allowance: 5,000
• 5 Days Working (2 Days Off)
• Career growth opportunities
• Friendly & professional work environment

Location Preference: Jaipur (local candidates only / candidates willing to relocate to Jaipur)

HR Contact:
Parv (HR Manager)
7665521538

mail on parv@directhire.in