GUEST SERVICE REPRESENTATIVE at Dimension Hospitality in Princeton, NJ

Summary: Dimension Hospitality is a company focused on creating memorable stays for guests, and they are seeking a Guest Service Representative. In this role, you will assist guests with check ins, check outs, reservations, and ensure smooth front desk operations to support an exceptional guest experience.

Responsibilities:
- Greet guests and provide friendly, helpful service
- Assist with check ins, check outs, room assignments, and reservations
- Answer guest questions and resolve issues promptly
- Operate the front desk system and process payments
- Communicate with housekeeping and other departments
- Maintain the front desk area in a clean and organized manner
- Handle guest requests and escalate concerns when needed
- Provide local information and general hotel assistance

Required Qualifications:
- Strong customer service and communication skills
- Friendly, positive, and professional presence
- Comfortable using computers and hotel systems
- Dependable, organized, and able to multitask
- Flexible to work any shifts including holidays and weekends

Preferred Qualifications:
- Prior hotel or customer service experience is helpful but not required

Required Skills: Hotel Systems, Computer Literacy, Friendly Presence

Benefits: Supportive team environment, Opportunities to grow in front desk and hotel operations, A role where you meet new people and make a daily impact