Credit Processing Analyst at DigitED in Kolhapur, Maharashtra, IN

Digitide Solutions Limited is seeking a Credit Processing Analyst to join our team. This role is crucial for our CLM Domestic BFSI | Manpower - Back office department, ensuring efficient credit processing and customer satisfaction.

As a Credit Processing Analyst, you will play a vital role in our organization's back-office operations. Your primary responsibility will be to handle credit-related inquiries and processes, ensuring a smooth and efficient experience for our customers. You will be the bridge between our customers and the credit department, providing accurate and timely information and resolving any issues that may arise.

Responsibilities

• Process and review credit applications, ensuring accuracy and compliance with policies and regulations.
• Conduct thorough credit assessments and evaluations, analyzing customer data and financial information.
• Communicate with customers regarding their credit applications, providing updates and addressing any concerns.
• Collaborate with the credit team to ensure a seamless credit processing workflow, identifying and resolving bottlenecks.
• Maintain accurate records and documentation for all credit-related activities, ensuring data integrity.
• Monitor and analyze credit trends and patterns, identifying areas for improvement and implementing best practices.
• Provide excellent customer service, ensuring a positive and professional experience for all customers.
• Stay updated with industry trends and changes in credit regulations, adapting processes accordingly.
• Assist in developing and implementing credit policies and procedures, ensuring a consistent and efficient approach.
• Work closely with other departments to ensure a holistic and integrated approach to credit processing.

Qualifications

• A bachelor's degree in finance, business, or a related field is preferred.
• Minimum 2 years of experience in credit processing or a similar role.
• Strong knowledge of credit policies, regulations, and industry best practices.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in using credit processing software and systems.
• Effective communication skills, both verbal and written, with the ability to explain complex concepts clearly.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong organizational skills and a proactive approach to work.
• A customer-centric mindset, with a focus on delivering exceptional service.
• Willingness to learn and adapt to changing industry trends and technologies.