Associate at DigitED in Jamshedpur, Jharkhand, IN

Digitide Solutions Limited is seeking an Associate for our CLM Domestic BFSI team. This role is crucial for our back-office operations, offering an opportunity to contribute to our success and growth.

As an Associate in the CLM Domestic BFSI | Manpower - Back office department, you will be an integral part of our team, ensuring smooth and efficient back-office operations. Your role will involve a range of tasks, from data management to client support, contributing to the overall success of our business.

Responsibilities

• Manage and maintain accurate client records and databases.
• Assist in the development and implementation of efficient back-office processes.
• Provide administrative support to the team, ensuring a smooth workflow.
• Handle client inquiries and provide timely responses and solutions.
• Collaborate with the front-office team to ensure a seamless client experience.
• Perform data analysis and reporting, identifying areas for improvement.
• Assist in the onboarding and training of new team members.
• Ensure compliance with regulatory requirements and internal policies.
• Maintain a high level of confidentiality and data security.
• Support the team in achieving departmental goals and targets.

Qualifications

• A bachelor's degree in business administration, finance, or a related field is preferred.
• 1-2 years of experience in a back-office or administrative role, preferably in the BFSI industry.
• Strong organizational and time management skills, with an ability to prioritize tasks.
• Excellent communication skills, both verbal and written, with a client-centric approach.
• Proficiency in MS Office suite, especially Excel, and a willingness to learn new software.
• Attention to detail and a proactive problem-solving attitude.
• Ability to work independently and as part of a team, fostering a collaborative environment.
• Flexibility to adapt to changing priorities and a dynamic work environment.
• A self-starter with a positive attitude and a passion for continuous improvement.
• Any additional certifications or training in BFSI operations will be an advantage.