Data Center Engineer at DigitalOcean in Richmond, VA

Summary: DigitalOcean is a cutting-edge technology company focused on simplifying cloud solutions. The Data Center Engineer role involves building, maintaining, and scaling the physical infrastructure that powers the DigitalOcean cloud, with responsibilities including troubleshooting hardware and network issues and collaborating with cross-functional teams. Responsibilities: - Deploying, maintaining, and optimizing DigitalOcean’s data center infrastructure - Racking, stacking, and cabling servers, power distribution units (PDUs), and network switches - Diagnosing and repairing hardware issues, performing upgrades, integrations, and rebuilds - Troubleshooting network connectivity, server hardware, and Linux OS-related issues - Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring - Installing and configuring servers, switches, routers, and storage hardware - Managing hardware lifecycle, including RMA processing, shipping/receiving, and inventory tracking and auditing - Coordinating and tracking remote work requests to ensure seamless infrastructure operations Required Qualifications: - Strong Hands-on experience with various types servers (including GPU), networking hardware, cabling, and infrastructure components - Knowledge of infrastructure cabling standards for both data and power - Basic proficiency with Linux OS, including command-line operations and troubleshooting - Strong problem-solving skills, with the ability to debug network, hardware, and OS issues efficiently - Excellent communication skills—both verbal and written—with a collaborative, customer-focused mindset - Ability to work in a fast-paced, high-availability environment and respond to incidents proactively - Comfort with participating in an on-call rotation to support 24/7 operations - Valid driver's license and willingness to drive between locations as needed - Willingness to travel domestically and internationally (10% - 15%) - Physical ability to stand for extended periods and lift up to 50 lbs Required Skills: Server hardware, GPU servers, Networking hardware, Infrastructure cabling standards, Linux OS, Command-line operations, Network troubleshooting, Hardware troubleshooting, Operating system troubleshooting, Customer-focused mindset Benefits: Reimbursement for relevant conferences, training, and education, Access to LinkedIn Learning's 10,000+ courses, Employee Assistance Program, Local Employee Meetups, Flexible time off policy, Bonus in addition to base salary, Equity compensation to eligible employees, Equity grants upon hire, Option to participate in our Employee Stock Purchase Program