Digitain→
KPI Implementation and Development Specialist at Digitain · Yerevan
Mid LevelOn-siteYerevan, Yerevan, Armenia
Skills
ms officeexcelpower bijiraanalytical skillsresearch skillsproblem-solving skillsverbal communicationwritten communicationability to manage multiple projectsability to meet tight deadlinesability to work under pressureorganizational skillsattention to detailinterpersonal skillsteamwork skillsproactive approachwillingness to learnsql
Job Description
Description
We are looking for a passionate, motivated and experienced KPI Implementation and Development Specialist to join our dynamic and fast-growing team.
Responsibilities
- Develop and implement corporate KPIs
- Apply strategic planning in the process of KPI development, as well as in the execution of projects and operations
- Collect and analyze data to identify gaps and opportunities, supporting management in decision-making
- Gather information about current work processes
- Collect the necessary documentation for the overall KPI system process within the organization
- Calculate bonuses based on implemented KPIs and submit them for payment
- Formulate accurate questions based on the analysis of facts and information
- Define methods for measuring progress toward stated objectives
- Support all departments with management methodology to achieve the company’s goals
- Perform KPI-based bonus calculations and organize the payment process
- Carry out other tasks assigned by the immediate supervisor or arising from the responsibilities of the position
Requirements
- Bachelor’s degree in Business Administration, Economics, or a related field is required
- 2 years of relevant work experience in business analysis, KPI development, and performance measurement is required
- Strong knowledge and practical experience in establishing and implementing KPIs
- Proficiency in MS Office, particularly Excel, as well as in Power BI and Jira
- Good knowledge of SQL is preferred
- Strong analytical, research, and problem-solving skills
- Ability to analyze data, identify gaps, and ask the right questions to support strategic decision-making
- Excellent verbal and written communication skills in Armenian, English, and Russian
- Ability to manage multiple projects simultaneously, meet tight deadlines, and work effectively under pressure
- Strong organizational skills with attention to detail
- Excellent interpersonal and teamwork skills, with a proactive approach and willingness to learn