Field Supervisor, Dilkon (INTERNAL CANDIDATES… at DIGDEEP · Dilkon

** Internal position only. This position is available to candidates currently employed at DigDeep only. **

Position: Field Supervisor, Dilkon Location: Dilkon, AZ (Regular onsite work required) Employment Type: Full-time, Hourly, Nonexempt Compensation Range: $31.25/hour - $36.36/hour DOE Level: Coordinator II Reports To: Project Manager Supervises: Water & Solar Technicians Supported By: Project Assistant, Program team, Operations team Education/Experience Preferences: High School Diploma/GED required; Bachelor's degree, or equivalent professional experience preferred Start Date: ASAP

We Are DigDeep

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization committed to closing the water access gap for the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County PSD and East Logan PSD in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest for clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

The Opportunity

DigDeep is looking for a collaborative, organized, analytical, detail-oriented person to join our growing Team as the Field Supervisor. Reporting to the Project Manager (PM), the Field Supervisor works closely with the PM to help ensure overall project priorities are on track as they align with the organization’s Work Plan. The Field Supervisor must be adept at assessing daily/weekly tasks and adjusting as they apply to the needs of the project. Our Field Supervisors work closely with Water & Solar Technicians (W&S Technicians), as well as regularly interact with community members, donors, press, and departments and team members across the organization. You will be the liaison between team members and the PM; therefore, you should be comfortable supervising, as well as reporting out and following the lead of management. As such, we are looking for someone with proven experience supervising people, creating schedules, and delegating tasks, who also has experience regularly and successfully liaising between internal and external stakeholders, while balancing the immediate needs of the project.

Key Responsibilities

This is what you’ll do once you join the team:

• Create work schedules for, and monitor attendance of, W&S Technicians
• Allocate daily tasks and site work of W&S Technicians according to project priorities and plans
• Support Project Manager in overall planning as it aligns to short-term project priorities and goals
• Delegate individual responsibilities and projects to W&S Technicians
• Supervise and train new and current W&S Technicians as needed
• Ensure manpower and resources are adequate to complete daily and short-term projects, and to meet safety needs and ensure best practices
• Oversee and supervise the use of machinery and heavy equipment
• Understanding and appreciation of occupational safety and health principles, regularly fostering and contributing to a safe working environment
• Ensure all safety precautions and quality standards are met by providing training and guidance as needed in a variety of areas, including, but not limited to: safe use of tools, machinery, safety gear, hard hats, and heavy equipment
• Complete assigned health and safety trainings, including, but not limited to: OSHA 30, reasonable suspicion, etc., before beginning field work required, and as assigned (including review sessions) throughout employment
• Oversee site installations; traveling from site to site to ensure installations are on track to completion and to support crew with any guidance needed
• Regularly monitor inventory, proactively ordering supplies before levels are low
• Perform routine quality control checks on installations
• Troubleshoot and problem solve minor daily, onsite issues when needed
• When PM is not present, resolve minor conflicts or miscommunications quickly and amicably between crew members; informing PM immediately
• Act as a liaison between crew and Project Manager
• Act as liaison between DigDeep and community members, answering questions, providing reassurance and clarity as needed
• Support PM in performance management and annual reviews of W&S Technicians
• Regularly report project status to the Project Manager
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Competencies

• Analytical Thinking: Begins to analyze information for related trends, patterns, and gaps. Makes logical deductions from information. Identifies and proposes workable options and solutions for any problems and inconsistencies. Gather information needed to address problems and inconsistencies. Prioritize between multiple issues and tasks. Investigates to define problems more accurately. With guidance, determines importance and priorities for action.
• Initiative: Begins deeper questioning of processes in order to improve them. Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations. Identifies person, resource, or technology that can provide support and procures their input. Identifies problems/challenges and collaborates with management towards a solution.
• Innovation: Actively seeks opportunities to try out new experiences. Beginning to generate innovative responses to current problems. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Offers suggestions to improve the ways things are done.
• Leadership: Works both independently and collaboratively, with frequent leadership responsibilities. Requires frequent guidance. Lead projects as they are assigned with moderate supervision. Listens constructively and responds to colleagues' feedback, and integrates recommendations into assignments. Support team member's projects where needed, but defers to manager for support. Seen as a resource to most junior employees. Demonstrates concern for treating people fairly and equitably.
• Personal Development: Displays commitment to improving and learning by seeking opportunities for development. Proposes ideas for own development. Independently reviews own progress. Reflects, analyzes and learns from past performance of self and others, both successes and mistakes. Responds well to new situations that require a stretch/growth.
• Professional Communication: Professional presence, strong written and verbal communications skills, with the ability to express oneself clearly and effectively in conversations and interactions with others (both internal and external). Ability to effectively determine and use appropriate written and visual communications, graphics, statistics, presentations, and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Converses and writes in ways that support both transactional and administrative activities. Seeks and shares relevant information, opinions, and judgments. Explains the context of interrelated situations, asks probing questions, and solicits multiple resources of advice prior to taking action when appropriate. Practices active listening, repeats message back to speaker in a way that it is clear that the message is understood.
• Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge, and uses knowledge to identify solutions to existing problems.

Skills and Qualifications

We want to hear from you if you have:

• High School Diploma or GED required
• Bachelor’s degree, or equivalent professional experience preferred
• Bachelor’s degree, or equivalent professional experience preferred
• At least 3+ years of applicable professional experience required; experience in construction, plumbing, carpentry, electrician fields or similar trade preferred
• Diploma/Certification in a skilled trade (electrician, carpenter, plumber, etc.) preferred
• Proven experience as construction foreman preferred
• Deep knowledge of construction industry, or other trade preferred
• Proficiency in MS Office Suite, Google Workspace, Quickbooks required
• Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
• Experience with Slack, Asana, Zoom preferred
• Exceptional interpersonal and communication skills required
• Experience with other scheduling and time management software preferred
• Proven ability to organize and plan a work schedules for teams
• In-depth knowledge of construction procedures, machinery, heavy equipment, and OSHA/NOSHA guidelines
• Understanding and appreciation of occupational safety and health principles, regularly fostering and contributing to a safe working environment
• Understanding of electrical and plumbing systems
• High levels of trustworthiness, discretion, and professional demeanor
• Excellent organizational and leadership skills
• Flexible and adaptable, with proven ability to troubleshoot, problem solve, and adjust when necessary, quickly and efficiently
• Good physical condition; able to lift 25 lbs
• Experience/Willingness to work across various cultural contexts and communicating across cultural differences
• Fluency/strong proficiency in the Navajo language preferred
• Willingness to travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ, and additional locations as needed

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees' families. If you join us, here’s how we’ll support you in your work:

• Competitive Wage to Commensurate with Level of Position
• Generous Vacation and Sick Leave
• 23 Weeks Paid Parental Leave
• Health Benefits
  • Employee Offering: Medical, dental, vision insurance, 100% employer paid
  • Spouse/Children/Family Offering: Employer covers up to $750 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100% of the cost for dental and vision insurance for spouse/children/family
• 401k Retirement Plan (With employer match)
• Life Insurance (100% employer paid)
• Annual Professional Development Stipend
• Annual Wellbeing Reimbursement
• BrightPlan Membership (Financial wellness benefit)
• One Medical Membership
• Kindbody Membership
• Access Perks Membership (Discounts and savings benefit)
• Monthly Cell Phone Use Reimbursement (Position dependent)
• Monthly Internet Use Reimbursement (Position dependent)
• Annual Protective Weather Gear Reimbursement (Position dependent)
• Annual Protective Footwear Reimbursement (position dependent)
• Work Laptop
• 15 Paid Holidays (Including, one week closure for Labor Day)
• Domestic Travel

Interested?

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position.

Pursuant to Navajo Nation's Dept. of Labor NPEA Title 15 N.N.C. Chapter 7, members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work®

#LI-DNI