Retail Operations Associate at DICK'S… · Store0407…

Summary: DICK’S Sporting Goods is committed to positively impacting lives through sports and is seeking a Retail Operations Associate to enhance the shopping experience for customers. The role involves greeting customers, processing merchandise, and maintaining store standards while ensuring a welcoming environment for all. Responsibilities: - Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience - Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead - Uphold company merchandising and presentation standards - Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc - Fulfill the company-defined customer experience by completing all processes according to our service level standards - Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information - Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect - Take an all-hands-on-deck approach to support the team across the store - Perform other tasks as assigned by management Required Qualifications: - Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour) - Ability to work extended periods of time (up to 4 hours) standing or walking - Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform - Ability to perform repetitive motions for short periods of time (up to 2 hours continuously) Preferred Qualifications: - Prior retail sales, operations, maintenance, or customer-focused experience preferred Required Skills: Retail Operations, Customer Service, Physical Ability, Customer-Focus, Collaborative, Ensures Accountability, Instills Trust, Action-Oriented Benefits: DICK'S Sporting Goods complies with all state paid leave requirements., We also offer a generous suite of benefits.