Diamond Sales Expert - Philadelphia at Diamond Foundry · Philadelp…

Summary: VRAI is a fast-growing digital-first direct-to-consumer brand specializing in sustainably created diamonds. The Diamond Sales Expert will build strong customer relationships and enhance the retail experience by providing personalized consultations and closing sales. Responsibilities: - Be a trusted advisor to clients and prepare personalized consultations demonstrating our sustainably created diamonds and VRAI jewelry, then follow up to close the sale - Act as an ambassador of the VRAI brand and our values, and assist them with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc) - Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads - Join a team of high-performing luxury sales professionals committed to offering first-in-class service remotely and in the showroom - Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects - Work collaboratively with the larger sales team on clienteling, sharing customer trends and product feedback to continuously improve the overall customer experience - Will also collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting Required Qualifications: - Proven ability to close sales in a high-volume e-commerce or retail environment; a mandatory history of selling diamonds is required - Strong background in jewelry; candidates who are Certified Gemologists from a reputable institution are highly preferred - Must be independent, motivated, and well-organized with exceptional writing and interpersonal communication skills - Seeking a compassionate, positive, and patient 'people-person' who is also highly technologically savvy - Full commitment to a non-traditional schedule is required; you must be available to work every Saturday and Sunday - Mandatory Onsite: The specific nature of this role requires physical presence at a designated VRAI facility for all scheduled work hours - This position will often: Sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions - Lift/carry and push/pull up to 25 pounds Preferred Qualifications: - Candidates who are Certified Gemologists from a reputable institution are highly preferred Required Skills: Diamond Sales, Jewelry Sales, Certified Gemologist, Compassion, Positivity, Patience Benefits: Health insurance, Flexible spending accounts, Retirement savings plans, Life and disability insurance programs, Paid and unpaid time away from work, Employee discounts