Product Manager at Dialogue in Toronto, Ontario, CA

Your role as Product Manager
Our passion is to help people improve their well-being. Reporting to Vanessa Jones, Director of Product, you will have the opportunity to shape the future of our products and drive innovation in a dynamic and collaborative environment. As a Product Manager at Dialogue, you will lead your team to define and deliver high-impact work that improves member satisfaction and supports our business goals.

What you'll be doing

• Partner with Product, Engineering, Design, and cross-functional teams (Customer Support, Marketing, Clinical Operations) to identify and prioritize high-impact opportunities
• Own and manage the roadmap for your Scrum team
• Engage regularly with clients and members (interviews, surveys, user testing) to understand needs and inform product strategy
• Work closely with engineering, design, and other product teams to ensure the successful delivery of product features and enhancements.
• Measure impact against user and business goals using tools like Metabase
• Translate complex technical concepts into clear, user-friendly language, facilitating communication between various teams and key leaders among the company.

We'd love to hear from you if you have

• 2+ years of product management experience delivering user-facing products
• Experience applying AI tools to streamline analysis, generate insights, and reduce manual work
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at various levels.
• Experience leading Scrum teams alongside Design and Engineering in a tripod structure
• Proficiency in product discovery processes, with experience working from product discovery to product delivery. 
• Strong user focus with a drive to create meaningful impact
• Strong data-centric mindset, eager to analyze their product outcomes
• Demonstrated ability to manage ambiguity and uncertainty
• Humble confidence and an open-minded, flexible approach to problem-solving

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up