Engineer - Analyst at Deutsche Bank in Cary, 3000 CentreGreen Way

Summary: Deutsche Bank is a leading global investment bank with a strong presence in technology solutions. The Analyst within the Accounting Revenue technology team will support applications and data platforms that underpin revenue processing and reporting, focusing on production support, monitoring, incident resolution, and operational stability. Responsibilities: - Support the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures - As a Site Reliability Engineer, you are expected to carry out deep technical analysis of the production to identify performance, stability, and resilience enhancements - Prioritize and diagnose incidents according to agreed procedures, investigate causes of incidents, seek resolution, and facilitate recovery - Drive automation initiatives to reduce manual effort and continuously improve the production support environment - Serve as DevOps Lead, work closely with the Change team in driving and embedding the production readiness controls (as part of the Software Delivery Lifecycle) Required Qualifications: - Bachelor's degree in computer science or equivalent experience, with strong troubleshooting, and collaboration in a mixed team - Experience in controlled production environments with strong knowledge of ITIL practices, global service operations, and financial technology or client facing support functions - Technical proficiency in UNIX/Linux, Solaris, Java J2EE, Python, PowerShell, Structured Query Language (SQL) scripting, databases (Oracle/MSSQL), debugging across infrastructure components, and cloud technologies (Global Control Programme (GCP) preferred) - Hands on background in Site Reliability Engineering, including building SLI/SLOs, and working with monitoring and scheduling tools such as Geneos, Splunk, Grafana, New Relic, and Control M, as well as microservices, Application Programming Interface (APIs), Continuous Integration/Continuous Deployment (or Development) (CI/CD) pipelines, and container platforms (OpenShift/Kubernetes) - Ability to leverage or understand the potential of AI and Large Language Models in production environment is a plus - Understanding of Site Reliability Engineering principles and Automation first mindset with a focus on reliability and service improvement - Excellent communication skills, both written and spoken - Ability to work in a fast-paced environment with competing and alternating priorities (with a constant focus on delivery) - Strong analytical, troubleshooting, and problem-solving skills Required Skills: ITIL practices, Financial technology domain, UNIX/Linux, Solaris, Java J2EE, Python, PowerShell, SQL scripting, Oracle, MSSQL, Debugging infrastructure components, Cloud technologies, Site Reliability Engineering, SLI/SLOs, Monitoring tools, Geneos, Splunk, Grafana, New Relic, Control M, Microservices, APIs, CI/CD pipelines, Container platforms, OpenShift, Kubernetes, Analytical skills, Troubleshooting Benefits: Generous vacation, personal and volunteer days, Health and wellbeing benefits, Retirement savings plans, Parental leave, Family building benefits, Educational resources, Matching gift and volunteer programs