Medical Triage at Dermatology Partners in West Lawn, PA

Apply Job Type Full-time Description Join us at Dermatology Partners, where your career flourishes alongside your health and happiness. Your future starts here-let's grow together! Discover the Benefits of Joining Dermatology Partners! No Nights or Weekends Growth Opportunity Medical, Dental, and Vision Insurance PTO & Paid Holiday’s
401 (k) with 4% employee match-Fully Vested Company paid Life Insurance Options of additional Life insurance, Short & Long term disability, Critical Illness and Accident Insurance Employee Discount Referral Bonus Employee Appreciation Day: Dorney Park in Fall Employee Assistance Program (EAP) Dermatology Partners is a Dermatology group with locations in Pennsylvania, Delaware, and Maryland. Our Core values are the foundation for everything we do as an organization. Our Core Values are: Grow Together Seize Opportunity from Struggle Outcome Over Ego Commitment to Serve Do The Right Thing What your responsibilities will be in Medical Triage: Providing pathology results and Prior authorizations as allowed Respond within 24 hours to messages sent through multiple message channels Send applicable prescriptions Handle medication and prior authorization electronic faxes for multiple providers Accurately filling out prior authorization request forms and documenting charts with updates Ensure that patient medical records are up-to-date in accordance with regulatory and compliance policies Schedule general, cosmetic, and surgical appointments for multiple providers Recognizing, documenting, and informing the Supervisor regarding the trends in internal and external calls Mailing of Certified Letters for non-compliance Provide excellent customer service to all patients Cross trained in Customer service (Call Center) call types & functions Complete a clinical rotation as needed Other duties as assigned Requirements What we look for: Medical Assistant experience (1 year min.) Call Center or Medical Scheduling experience Strong Customer service Excellent written and verbal communication Clean and presentable appearance Team focused and is able to follow detailed instructions carefully with limited oversight Organized, punctual and professional Eager to grow and learn with the company Fluency in computer systems and a variety of software packages Medical Terminology experience Dedicated to patients and personable customer service Passionate about the field of Dermatology