Patient Service Representative at Dental Care Alliance in Remote

Summary: Dental Care Alliance is looking for a Patient Service Representative in Commack, New York, to join their clinical team. The role involves providing a high level of patient care and satisfaction while supporting all staff members and patients in the office. Responsibilities: - Customer Service; acknowledge, smile and greet patients upon arrival/dismissal - Respond to patient questions and or concerns according to policies - Answering Telephones - Scheduling Appointments - Maintaining Appointment Book - Confirming Appointments - Follow up on no shows/cancellation of Appointments - Register Patients on sign in sheet - Post charges and payments to patient accounts - Checking voicemail on a daily basis - Maintain a clean and friendly waiting area for patients Required Qualifications: - 1 year experience working in a dental office - Knowledge of insurance plans (HMO/PPO) - Experience answering telephone - Must have exceptional customer service skills Required Skills: Dental office experience, Insurance plans knowledge (HMO/PPO), Telephone answering, Appointment scheduling, Patient account billing Benefits: Full time:  Monday through Friday and 2 Saturdays a month, Health, dental, and vision insurance (individual and family coverage), Life insurance and disability benefits, 401(k) plan, Team-oriented work environment with access to modern dental technology