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Product Business Analyst 2 at Deluxe in Waterloo, Ontario, CA
Skills
Job Description
Job Description
The Product Business Analyst 2 supports the product management team in day-to-day execution, liaising with the Product Development team as needed. They write user stories, help manage the product backlog and recommend prioritization, and support collection and analysis of multiple data sources.
Job Responsibilities:
Support customer and market research and competitor benchmarking to understand customer needs and product feasibility
Support development of the business plan e.g., target market analysis, product growth plan
Develop technological solutions to improve product and services
Support pricing strategy development by conducting data collection and analysis
Document epics and write user stories
Support development and management of the product roadmap
Support prioritization of the product backlog
Support the Product Management and Product Development Team to guide the PD team and make sure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories
Collect and analyze customer feedback
Perform data collection and analysis to understand progress against KPIs
Basic Qualifications:
Bachelors and 2 years or HS/GED and 6 years
Preferred Qualifications:
Bachelors degree in Business Administration or Finance.
3 years in a Business Analyst or Product Analyst role.
Knowledge of agile methodology
Experience creating user stories and documenting epics
Experience in performing analytical work
Knowledge and use of behavioral analysis tools to understand user experience across different landscapes
Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows
Experienced in quality assurance and usability testing
Ability to conduct cost/benefit analyses
Ability to work through Ambiguity
Team Development and Motivation
Product Lifecycle Management
Customer Centricity
Digital IQ and Technology Transistor
Analytical Judgement
Accountability and Initiative
Communication and Collaboration
Results Driven
Financial Acumen
Additional Basic Qualifications:
Must be 18 years of age or older
This is a newly established position created to meet the evolving needs of our department.
Compensation
The compensation range for this position is $74,520.00 - $84,394.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.