Customer Service Representative at Deluxe in Remote

Summary: Deluxe Financial Services LLC is seeking a Customer Service Representative to handle inbound customer service calls. The role involves providing timely and professional responses to customer inquiries while ensuring exceptional customer experience during every interaction. Responsibilities: - Identify the customer's needs, suggest products and services - Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders - Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering optimal customer experience Required Qualifications: - Basic knowledge of computers - Must be 18 years of age or older Preferred Qualifications: - HS/GED and 1 year of Customer service Required Skills: Customer Service, Computer Literacy Benefits: Healthcare (Medical, Dental, Vision), Paid Time Off, Volunteer Time Off, and Holidays, Employer-Matched Retirement Plan, Employee Stock Purchase Plan, Short-Term and Long-Term Disability, Infertility Treatment, Adoption and Surrogacy Assistance, Tuition Reimbursement