Product Engineer - Telecom Infrastructure at Delta… · Plano

Who We Are

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of innovative energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, to nurture the development of innovative manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities across nearly 200 locations on five continents. Delta has 158 sales offices, 72 R&D centers, and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Sustainability™ World Index for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership-level ratings for its substantial contributions to climate change and water security, and was named Supplier Engagement Leader for its ongoing development of a sustainable value chain.

Key Responsibilities

• Support Delta Electronics US New Product Introduction (NPI) First Article Reviews through testing, documenting and tracking NPI first article status during product development

• Support DEUS Sales/Technical Support with field product training, occasional travel required

• Manage 3rd party product testing, starting at the scope of work, witness testing, and review/sign off of test results

• Set up and run in-house product testing based on applicable industry standards

• Analyze data for trends, deficiencies, and opportunities for improvement

• Engineering escalation path for unresolved issues from our Technical Support Team

• Coordinate with contractors for bi-annual test equipment calibration and maintenance

• Create, review, and update installation manuals and technical reference materials

• Train the Technical Support team on new product releases

• Other duties as assigned

Minimum Qualifications

• Associate degree (or equivalent) in Electronics or related discipline
• Proficiency with computer software, including MS Office (Excel, Outlook, PowerPoint, and Word)
• Knowledge and troubleshooting experience to safely work on battery-backed DC power systems
• Professional verbal and written communication skills
• Ability to understand a customer’s needs and to look for answers and determine a solution. Then, work together with hardware and software engineers to develop the product changes.
• Ability to work with customers and internal stakeholders, and make sure all deliverables are met
• Quick learner and flexible to adopt of company's working culture and processes
• Associate degree (or equivalent) in Electronics or related discipline
• Proficiency with computer software, including MS Office (Excel, Outlook, PowerPoint, and Word)
• Knowledge and troubleshooting experience to safely work on battery-backed DC power systems
• Professional verbal and written communication skills
• Ability to understand a customer’s needs and to look for answers and determine a solution. Then, work together with hardware and software engineers to develop the product changes.
• Ability to work with customers and internal stakeholders, and make sure all deliverables are met
• Quick learner and flexible to adopt of company's working culture and processes

Preferred Qualifications

• A bachelor’s degree in Electronics, Engineering, or a related discipline is preferred
• Mandarin as a second language is a plus.

Benefit at Delta Electronics Americas

Benefit at Delta Electronics Americas: Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.