Operations Intern at Delphi in San Francisco

Summary: Delphi is redefining how knowledge is shared by creating interactive digital minds for communication. The Operations Intern will assist in building these minds, ensuring quality and usability, while iterating on profiles and supporting the team in various operational tasks. Responsibilities: - Help build Delphi “minds” end-to-end: help create, structure, test, and iterate on profiles so they feel sharp, useful, and on-brand - Run tight build loops: take messy inputs (source material, calls, docs), turn them into an initial version, test it like a real user, then improve it quickly - QA and improve conversation quality: - Support audio/content quality for mind building: - Flag muddy/tinny audio, room noise, echo, and other issues that degrade output - Help ensure inputs are clean enough to produce high-quality minds - Move fast across whatever is highest leverage that week (product testing, ops execution, creator/project support) Required Qualifications: - A builder first: you like shipping, testing, and iterating until something feels excellent - You understand that 'knowledge' is dynamic: structure, clarity, matter as much as raw information - Clear concise writer: you can turn ambiguity into crisp copy and usable source material - Optimistic, iterative mindset: you don't get stuck; you run fast loops and improve - Strong user empathy: you can authentically roleplay an end-user and stress-test whether the mind is actually helpful - Good taste on quality (especially audio and output quality): you notice what's off and can describe it clearly - High-agency and scrappy: you figure things out, unblock yourself, and keep momentum Required Skills: Profile building, Quality assurance Important Skills: Clear writing, User empathy Nice-to-Have Skills: Iterative mindset Benefits: Unlimited Learning Stipend: Whether it’s books, courses, or conferences, we want to support your growth and development. The more you learn and improve your craft the more effective we will be together., Health, Dental, Vision: Comprehensive coverage to keep to take care of your health., 401k covered by Human Interest., Relocation support to SF (as needed)