Systems Development Engineer 1 at Dell Technologies in Hopkinton, MA

Summary: Dell Technologies is a leading company in technology innovation. They are seeking a Serviceability Engineer to shape serviceability across their Unstructured Data Storage products by defining and validating requirements with cross-functional teams, ensuring adherence to serviceability standards and enhancing customer experience. Responsibilities: - Define and drive serviceability specifications that enable easy deployment, seamless updates, and efficient lifecycle management across the Unstructured Data Storage portfolio - Collaborate with Product Engineering and Product Management to embed best‑in‑class serviceability features and technologies into product designs - Ensure products are easy to diagnose, maintain, and support, delivering an exceptional, customer‑focused product experience Required Qualifications: - Fundamental understanding of Linux (basic commands, filesystems, processes) - Basic knowledge of networking concepts such as TCP/IP, IP addresses, and ports - Exposure to shell scripting (e.g., bash) and Python through coursework, labs, or personal projects - Familiarity with virtual environments (VMs, virtualization software, or cloud labs) - Strong communication and teamwork skills, with a willingness to learn and take ownership - Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical field Preferred Qualifications: - Interest in system troubleshooting, root cause analysis, or writing technical documentation - Curiosity about using automation, data, or AI‑inspired ideas to make engineering or operational processes more efficient - Coursework or basic awareness of Agile / Scrum development practices Required Skills: Linux, Networking concepts, Shell scripting, Python, Virtualization, System troubleshooting, Root cause analysis, Agile development Benefits: Benefits and Perks of working at Dell Technologies, Your life. Your health. Supported by your benefits.