Senior Manager, Data & Analytics at Delivery Hero · Singapore

companyDescription
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
jobDescription
As the Senior Manager, Data & Analytics (Logistics) you will lead a team responsible for providing in-depth logistics insights, from geographical operations and fleet performance to delivery efficiency and cost optimization. You will work closely with the Logistics, Service Operations teams as well as other analytics  teams to ensure that data-driven decision-making supports our scaling needs and improves customer satisfaction.
Responsibilities:
Team Leadership & Mentorship: Lead, grow, and mentor a high-performing analytics team. Provide hands-on coaching to structure and solve complex logistics problems, ensuring the team delivers scalable solutions that drive measurable business impact.
Strategic Alignment & Roadmap: Partner with logistics leadership to translate business priorities into high-impact analytical initiatives. Shape the analytics roadmap and support business performance management processes in a fast-paced environment.
Performance Frameworks & AI Data Products: Design composite performance metrics to strategically guide business outcomes. Enhance semantic data models and collaborate with Analytics Engineering and AI COE teams to build and deploy scalable, self-serve agentic AI data products.
Advanced Analytics & Decision Science: Champion operations research and causal impact quantification methods. Apply rigorous decision science to inform strategic trade-offs, unlock efficiency opportunities, and strengthen a data-driven culture.
End-to-End Ownership & Executive Storytelling: Own logistics analytics outcomes from problem framing to execution. Synthesize KPIs, trends, and performance drivers into executive-ready narratives that highlight risks and deliver clear, actionable recommendations to senior leadership.
Find out more about our Data Analytics folks here:
Turn insights into impact!
Looking for a career in data analytics? This could be the opportunity for you!
qualifications
Bachelor’s degree in a quantitative field or equivalent practical experience, with 8+ years in analytics/data science and a track record of building and leading high-performing teams.
Proven impact in logistics, supply chain, or operations analytics, delivering measurable improvements in cost, efficiency, and service performance.
Strong technical depth in SQL and Python, with experience in statistical modeling, experimentation (A/B testing/causal inference), operations research (simulations, optimization), ML based forecasting methods and building scalable data products or analytical solutions via AI tooling.
Exceptional problem-solving in ambiguous environments, with the ability to structure complex business problems and translate insights into clear decisions and actions.
Experience partnering with senior stakeholders, influencing without authority, and driving alignment across cross-functional teams in fast-paced environments.
Track record of raising the bar—hiring, mentoring, and developing talent, while elevating analytics from reporting to a decision science function that drives business outcomes.
additionalInformation
What we offer:
A dynamic and challenging work environment.
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.