Account Manager at Delivery Hero in Tunis, Tunis Governorate, Tunisia

companyDescription Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. jobDescription YOUR MISSION You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country. THE JOURNEY Establish excellent relationships with Glovo’s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews); Lead strategic Joint Business Plan negotiations with top partners ; Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners; Prepare deep dive analysis on Glovo’s business topics and designs action steps; Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance; Take action to reach your goals and company OKRs. (Growth, Revenue, Ops); Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets; Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners. qualifications WHAT YOU WILL BRING TO THE RIDE 2+ years of experience in high-performance and fast-paced environments Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance. Strong business acumen Data-driven,organized and obsessed with detail and accuracy Hands-on and autonomous Have excellent communication skills Ability to influence stakeholders to help achieve your goals Proficiency in French & English is a must. Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 💪 Private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🏖️ Extra time off, and the opportunity to work from anywhere for up to three weeks a year! 🧠 Online therapy and wellbeing benefits to ensure your mental well-being. So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out ourLinkedin andwebsite! additionalInformation At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!